Can't Access the Internet

Can't Access the Internet
Can't Access the Internet
2021-05-06 11:03:05 - last edited 2021-05-10 02:17:06
Model: AP500
Hardware Version: V4
Firmware Version:

Hi!
Despite of following the trouble shoot suggested by TP-Link, i can't manage to access the internet. In teh beginning the device gets much hotter and after some days, it starts emitting some noise. I clean it up properly and then restart again, but the problem stands there.
how to cope up with the issue. I think the device is getting hotter, that's why the internet is not accessible. https://smokeryard.com/

 

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Re:Can't Access the Internet
2021-05-18 09:03:19

@elle_spark 

 

Hey Elle

 

That device is a tri band device, so will get   warm   to the touch but shouldnt be alarmingly warm.  

 

What happens when your internet stops?  Does the wifi drop out or the device stop functioning completely?   If you plug a laptop in via a cable does that work?

 

Any feedback you can give us would help

 

Philbert

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