No Internet access

No Internet access
No Internet access
2021-08-07 13:50:40

I Bought New Wifi Extender AC750. Its signal showing full. but its signal not coming showing no internet access.
I am using 5G network. if i fix the extender near the wifi router also its not coming.Anyone help me pls

 

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Re:No Internet access
2021-08-09 05:59:32

@Prashanth_42 Hello, 

 

Please check if WiFi Leds or Signal Leds are ON on the range extender, if Leds are OFF, means RE does not connected to router sucessfully.

Here is a guide to troubleshoot RE installation step by step, kindly refer to Case2 to verfity password, reset RE and resintall it again: 
Has connected to TP-Link extender but no internet, what can I do?
https://community.tp-link.com/en/home/forum/topic/198516

May I know how about the Led status on range extender after installation, what is the model of your Router, thank you. 

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