AX50 anti virus

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AX50 anti virus

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AX50 anti virus
AX50 anti virus
2021-08-25 23:14:42
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 109

My router shows "0 Day surfing protected" - see attachment

https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv

 

what do I miss or missunderstand?

 

 

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#1
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10 Reply
Re:AX50 anti virus
2021-08-27 09:47:09

@SmurfAX50 

 

Do you mean the Anti-virus always displays a "0 Day surfing protected"? I'm wondering if the router is just restarted, and this will be cleared.

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#2
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Re:AX50 anti virus
2021-08-27 10:08:11
yes, AV is always on 0 Days even after a full day (no router restart)
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#3
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Re:AX50 anti virus
2021-08-30 08:33:42

@SmurfAX50 

 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

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#4
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Re:AX50 anti virus
2021-09-01 09:23:33 - last edited 2021-09-01 09:24:15

 

yes, they passed it on to the R&D team and see if there is any good solution

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#5
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Re:AX50 anti virus
2021-09-01 10:04:54

@SmurfAX50 

 

If that is the case, please wait for the updates from the engineers patiently, they should reply to you as soon as the R & D locate the issue and or provide a fix.

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#6
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Re:AX50 anti virus
2021-09-02 02:50:30

@Kevin_Z 

 

 

yes, I wait and maybe a new firmware can fix it? let ya know here if sumthin' happens..

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#7
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Re:AX50 anti virus
2021-09-02 09:44:12

@SmurfAX50 No new firmware for more than one year, so "wait" could mean a rather long period ...

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#8
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Re:AX50 anti virus
2021-09-02 10:04:59

@Ben78 

 

they now have a reason to fix sumthin' real  frown

 

 

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#9
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Re:AX50 anti virus
2021-09-03 02:00:44 - last edited 2021-09-03 02:05:16

Ben78

 

Hmmm, Do you suggest they know this problem since a long time?

Thing is no one knows router AV is working at all or it's just a Days update problem hence cosmetic.

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#10
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Re:AX50 anti virus
2021-09-08 21:50:45

@All

 

Just to finalise this thread - the AV Day counter requires the AX50 router to stay on 24 hours b4 it will increment a day hence people switching the router off overnight will see 0 Days all the time. Maybe they change that?

 

 

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#11
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