Router malfunctioning

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Router malfunctioning

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RogerThat21

2021-11-20 21:38:40

Posts: 8

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Registered: 2021-07-24

Router malfunctioning

2021-11-20 21:38:40

Model: TL-WR840N

Hardware Version: V6

Firmware Version: 0.9.1 4.17 V0001.0 Build 201124 Rel.64328n

My router is not functioning properly. The pings to the router are way high & it's giving very low speeds & sometimes connected devices just disconnect randomly. Already resetted the router but no help. Any solution ?

Thanks.

1 Reply

Kevin_Z

2021-11-25 08:52:14

Posts: 21755

Helpful: 5137

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:Router malfunctioning

2021-11-25 08:52:14

@RogerThat21

Hello, please follow this guide to check if the high ping can be optimized in the network:

https://www.tp-link.com/support/faq/2723/

Regarding the slow speed and unstable issue, we recommend you go through the troubleshooting guide first:

What should I do if my internet connection is slow?

Troubleshooting: Unstable connection on the TP-Link router

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Router malfunctioning

Router malfunctioning

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