AX73 - Usage statistics in report

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AX73 - Usage statistics in report

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AX73 - Usage statistics in report
AX73 - Usage statistics in report
2021-11-23 07:42:36 - last edited 2021-11-23 07:43:54
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.0.3 Build 20210717 rel.64680(4555)

Hello,

 

I am getting a weekly report for my AX73, which is including a statistic of usage. The thing is, its empty (see picture below)

Can anyone here give me a hint why it is empty? And: Where can I find this statistic in the web interface of my AX73?

 

Thank you!

 

The.P

 

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#1
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Re:AX73 - Usage statistics in report
2021-11-25 11:35:32

@The.P 

 

Hello, just want to confirm, have you added a client device (computer/phone) to a family member/group? You need to add at least add a device to the family members if you want to get the data for Internet Usage Statistics.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AX73 - Usage statistics in report
2021-11-25 12:19:37

@Kevin_Z 

 

Thanks for the reply. I dont know how to do that / I do not see the option to do that?

 

I just want to know which client uses how much traffic and the only time. Why do I need to add a client to a group? I don't really need that feature.

 

Thanks!

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Re:AX73 - Usage statistics in report
2021-11-26 01:20:47

@The.P 

 

Please check step 4 in this guide, you will know how to add the devices to the groups. The report needs to be active when there is at least a device in the group, then the router can monitor its traffic.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AX73 - Usage statistics in report
2021-11-29 17:03:30

@Kevin_Z Hello. Statistic for time is ok niw but volume (used MB or GB) is still missing. Any idea why?

 

thanks

 

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Re:AX73 - Usage statistics in report
2021-11-30 02:48:07

@The.P 

 

Hello, that would be normal if you haven't subscribed to HomeShield Pro. Only HomeShield Pro supports the traffic statistics feature. 

 

Meanwhile, the prompts on the settings UI seem not clear for users to know that. We will report and ask the R&D team to improve this in future updates.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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