Archer Ax10 No ipv6

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Archer Ax10 No ipv6

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Archer Ax10 No ipv6
Archer Ax10 No ipv6
2021-11-23 13:15:17 - last edited 2021-11-23 13:41:44
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.2.4 Build 20211014 Rel. 54860(5553)

ISP - Airtel Fiber

Country - India

 

I have bridged my AX10 to my Huawei ONT and am not able to get an ipv6 on my AX10. The huawei ont gets ipv6 and assigns it to devices. I have tried all solutions available on community to no avail ( router gets no ipv6) which leads me to believe that there is some error in the firmware of my AX10.

This is supposed to work on Dual stack mode as i've seen that working on other routers even some of tp-links other models.

Kindly Help.

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#1
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15 Reply
Re:Archer Ax10 No ipv6
2021-11-24 10:35:11

@Aashish_AS 

 

Hello, do you mean the network layout is like below?

Huawei ONT)))(((AX10

 

Or it is Huawei ONT---AX10 (AP mode)?

 

When the client device is connected to the AX10, no one can receive an IPv6 address?

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#3
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Re:Archer Ax10 No ipv6
2021-11-24 10:49:09 - last edited 2021-11-24 10:51:58

@Kevin_Z  The huawei device acts only as Optic to Ethernet Converter (Bridge mode).

I have login using PPPoE on my AX10, I get ipv4 but not ipv6.

The router shows :: in ipv6 field.

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#4
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Re:Archer Ax10 No ipv6
2021-11-24 11:25:04

@Aashish_AS 

 

I see. Please go through this setup guide to review the IPv6 settings on the router:
https://www.tp-link.com/support/faq/1525/


If the connection still fails, please ensure you have activated the IPv6 service with your ISP and all the IPv6 parameters are correct. BTW, is the IPv6 connection type also PPPoE?

 

 

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Re:Archer Ax10 No ipv6
2021-11-24 11:33:51 - last edited 2021-11-24 11:35:04

@Kevin_Z 

Yes I have followed that guide but it didn't work.

 

The ipv6 connection is activated as the devices connected to the Huawei ont directly get ipv6; also other routers get ipv6 when bridged ; but not my Ax10.

 

Yes the ipv6 should connect in the same session as ipv4 via pppoe.

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#6
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Re:Archer Ax10 No ipv6
2021-11-24 12:01:37

@Aashish_AS 

 

Thank you. If that is the case, we would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.

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#7
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Re:Archer Ax10 No ipv6
2021-11-24 13:18:07 - last edited 2021-11-24 13:24:59

Thanks will surely aid in the investigation, have replied to the mail.

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#8
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Re:Archer Ax10 No ipv6
2021-12-02 08:25:02

@Aashish_AS same issue is with me too ... Airtel ipv6 is working fine with D-Link router but not working in TP-Link AX1500 ... did you found any solution ... please share if your problem is resolved.

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#9
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Re:Archer Ax10 No ipv6
2021-12-02 11:14:52

@Recruit 

They said they will make a custom firmware for us, but no timeframe given.

@Kevin_Z any updates?

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#10
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Re:Archer Ax10 No ipv6
2021-12-02 15:47:25
Please help us out.
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#11
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Re:Archer Ax10 No ipv6
2021-12-02 15:50:13 - last edited 2021-12-02 15:50:44

@Recruit  Any way we can get in touch?

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