Best method of reporting known problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Best method of reporting known problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Best method of reporting known problems
Best method of reporting known problems
2022-01-19 18:07:30
Model: Archer A9  
Hardware Version: V6
Firmware Version: 1.1.1

What is the best way to report a known problem with a product?

  0      
  0      
#1
Options
2 Reply
Re:Best method of reporting known problems
2022-01-19 18:35:09 - last edited 2022-01-19 18:35:37

@HomeNotifier You can post it here and TP-Link support staff will see it. If it's something regarding product security or vulnerability, you can fill the contact form here.

  0  
  0  
#2
Options
Re:Best method of reporting known problems
2022-01-22 03:49:22

@HomeNotifier I had posted a problem in posting a system log entry for loss of Internet when a Archer A9 hardware version 6 loses Internet connection. The entry was removed.

 

THe problem is simple the Archer A9 displays on the forn when Internet is lost with a red indicator. but it does not place that loss in the system log.

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 262

Replies: 2