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Router IP issue

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Router IP issue

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Router IP issue
Router IP issue
2022-01-21 20:13:30 - last edited 2022-01-22 09:48:05
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.11

Hello, I've started having some issues with my AX50, I factory resetted the router, now it tells me that it doesn't have an IP? I hope for an response, have a nice rest of your day 👍

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Re:Router IP issue
2022-01-23 18:55:32 - last edited 2022-01-23 18:57:08

@Encrypted For some reason, router can't get public IP address. How is AX50 connected to your ISP? Is there just AX50, or is it connected to your ISP router?

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Re:Router IP issue
2022-01-23 19:01:56

@user30  Hello, I'm not sure. My old router can easily get connected to the Modem without any issues, I got my new router (AX50) and it just doesn't seem to be cooperating with anything at all. Not sure what the issue is, I've done quick setup and it hasn't solved the problem. 

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Re:Router IP issue
2022-01-24 09:15:20

@Encrypted This may help with the issue:

 

https://www.tp-link.com/en/support/faq/138/

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