Tether App

Tether App
Tether App
2022-05-31 06:50:07 - last edited 2022-06-06 11:54:34

Hello. i have problem with Tether app.

When I change the name of the routers( Archer C6 1200), it returns to default 
always. Any have ani idea how to fix it? THanx
  0      
  0      
#1
Options
1 Accepted Solution
Re:Tether App-Solution
2022-06-06 11:54:30 - last edited 2022-06-06 11:54:34

Hello @elchapo 

 

Have you followed this guide to change the device name of your Archer C6 on the Tether app?

How to change device name on Tether App?

 

Please be aware that the customized device name will only display on your own Tether App. It will still show the default device name which is usually the model number of the device on the app on other phones.

Recommended Solution
  0  
  0  
#2
Options
7 Reply
Re:Tether App-Solution
2022-06-06 11:54:30 - last edited 2022-06-06 11:54:34

Hello @elchapo 

 

Have you followed this guide to change the device name of your Archer C6 on the Tether app?

How to change device name on Tether App?

 

Please be aware that the customized device name will only display on your own Tether App. It will still show the default device name which is usually the model number of the device on the app on other phones.

Recommended Solution
  0  
  0  
#2
Options
Re:Tether App
2022-06-06 14:26:35

  @Kevin_Z Yes i try it like 20x only on my IPhone Tether app . After couple hours /days app show default name, idk why. 

  0  
  0  
#3
Options
Re:Tether App
2022-06-07 06:26:08

@elchapo 

 

Can I have the iOS version and the Tether app version on your iPhone? I will try to test with the same versions to see if there is an issue.

  0  
  0  
#4
Options
Re:Tether App
2022-06-07 06:32:46

  @Kevin_Z I have IOS v.-15.5 and Tether app v. 3.6.2 (build 71). Thanx for your time and help!

  0  
  0  
#5
Options
Re:Tether App
2022-06-07 06:46:36

@elchapo 

 

Thank you for your quick reply.

 

I can confirm I can modify the device name with Tether 3.6.2 (build 71) on iOS 15.5. Can you please confirm how many Archer C6 routers you have, and which one did you fail to rename?

 

If you have multiple Archer C6s, can I know how did you connect them? Are they connected to the same network? Kindly provide more details as you can.

  0  
  0  
#6
Options
Re:Tether App
2022-06-07 10:20:30

  @Kevin_Z Yes, u can modify them, but after some time, they change to default name (Archer C6_1200)... I got like 6 Archers C6 1200 and all these change name to default. Not one or 2. Someone after hour and other after day/2. ITs happening on Cloud service and  my home wifi too.

It doesn't matter what network I'm connected to.
It looks like an app or router is having trouble connecting from mobile data to wifi or 
or the other way.
I would like to provide you with data from the application or router, if possible, or I will attach a video and there will see how it changes to default.
I've been worried about this for a month and I haven't found a solution yet.
  0  
  0  
#7
Options
Re:Tether App
2022-06-08 06:36:43

@elchapo 

 

If that is the case, I would like to escalate your case to our engineers, the engineering team will investigate to see if it is a concern in the router that can be resolved. They will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.

  0  
  0  
#8
Options

Information

Helpful: 0

Views: 230

Replies: 7

Related Articles