TLWR941HP constantly loses internet access

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TLWR941HP constantly loses internet access

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TLWR941HP constantly loses internet access
TLWR941HP constantly loses internet access
2022-06-14 17:48:25
Model: TL-WR941HP  
Hardware Version:
Firmware Version: 2.0.2 Build 20191125 Rel. 54756

I have a TLWR941HP working in Access Point mode, connected via Ethernet cable to my ISP router. WiFi devices connects fine and are able to browse Internet, however, at some point they stop having Internet access, they are still conected to the TLWR941HP but without Internet access. I also have a PC connected via Ethernet cable to the TLWR941HP and it does have Internet access even when the WiFi devices don't, my ISP router also have Internet. I have to turn off the TLWR941HP and then turn it on again to make it will work again. This happens 3 to 5 times per day, some days it won't happen at all.

Other thing I notice is that the admin page says my TLWR941HP is a V2 hadware version, if I look at the back of the TLWR941HP in the serial tag it also says V2, but the log says Hardware Version: TLWR941HP v1.0.

I have tried using it in Router mode also, and the same issue happens.

 

Log below:

It failed around 20:30, I turned off/on and it worked fine until arounf 22:50 when I turned off/on again.

 

---------------------------------------------------------------------------------------

Hardware Version: TLWR941HP v1.0
Software Version: 2.0.2 Build 20191125 Rel. 54756

2022-06-10 22:59:08 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:58:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:58:06 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:57:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:57:04 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:56:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:56:02 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:55:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:55:00 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:54:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:53:58 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:53:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:52:56 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:52:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:51:54 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:51:53 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2022-06-10 22:51:07 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:50:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:50:05 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:49:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:49:03 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:48:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:48:01 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:47:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:46:59 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:46:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:45:57 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:45:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:44:55 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:44:53 led-controller[0]: <6> 288996 Log 288051 repeated 6 times
2022-06-10 22:43:53 led-controller[1032]: <6> 288051 Start to run WAN1_ON
2022-06-10 22:43:53 led-controller[0]: <6> 288996 Log 288051 repeated 6 times
2022-06-10 22:43:06 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:42:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:42:04 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:41:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:41:02 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:40:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:39:58 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:39:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:38:56 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:38:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 22:37:54 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:37:53 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2022-06-10 22:37:53 nat[0]: <6> 211996 Log 211021 repeated 4 times
2022-06-10 22:37:05 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 22:36:59 nat[7989]: <6> 211021 RTSP ALG enabled
2022-06-10 22:36:59 nat[7989]: <6> 211021 H323 ALG enabled
2022-06-10 22:36:58 nat[7989]: <6> 211021 TFTP ALG enabled
2022-06-10 22:36:58 nat[7989]: <6> 211021 FTP ALG enabled
2022-06-10 22:36:57 qos[9381]: <6> 259504 Service start
2022-06-10 22:36:57 qos[9381]: <6> 259503 Function disabled
2022-06-10 22:36:57 qos[9381]: <6> 259505 Service stop
2022-06-10 22:36:53 led-controller[0]: <6> 288996 Log 288051 repeated 9 times
2022-06-10 22:36:52 upnp[9103]: <6> 217504 Service start
2022-06-10 22:36:51 led-controller[1032]: <3> 288753 Config importing failed
2022-06-10 22:36:51 upnp[9103]: <6> 217505 Service stop
2022-06-10 22:36:48 nat[7989]: <6> 211501 Initialization succeeded
2022-06-10 22:36:45 remote-management[8434]: <6> 282505 Service stop
2022-06-10 22:36:41 nat[7989]: <6> 211501 Initialization succeeded
2022-06-10 22:36:36 qos[7921]: <6> 259504 Service start
2022-06-10 22:36:36 qos[7921]: <6> 259503 Function disabled
2022-06-10 22:36:36 qos[7921]: <6> 259505 Service stop
2022-06-10 22:36:35 nat[7166]: <6> 211021 IPSEC ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 L2TP ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 PPTP ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 SIP ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 RTSP ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 H323 ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 TFTP ALG enabled
2022-06-10 22:36:35 nat[7166]: <6> 211021 FTP ALG enabled
2022-06-10 22:36:32 dhcpc[7356]: <6> 293050 Obtaining Dynamic IP 192.168.1.27 succeeded.
2022-06-10 22:36:29 nat[7166]: <6> 211501 Initialization succeeded
2022-06-10 22:36:28 nat[7166]: <6> 211501 Initialization succeeded
2022-06-10 22:36:27 network[7113]: <6> 290005 Reload config
2022-06-10 22:36:26 network[7113]: <6> 290004 Disconnect interface wan
2022-06-10 22:36:25 network[7113]: <6> 290004 Disconnect interface internet
2022-06-10 22:36:25 network[7113]: <6> 290100 Set WAN protocol to dhcp, operation is write
2022-06-10 20:35:56 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 20:35:53 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2022-06-10 20:34:54 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 20:34:53 led-controller[0]: <6> 288996 Log 288051 repeated 6 times
2022-06-10 20:34:07 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 20:33:53 led-controller[0]: <6> 288996 Log 288051 repeated 2 times
2022-06-10 20:33:36 led-controller[1032]: <6> 288051 Start to run WAN1_ON
2022-06-10 20:33:36 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 20:33:21 led-controller[1032]: <6> 288051 Start to run WAN1_ON
2022-06-10 20:33:21 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 20:33:05 led-controller[1032]: <6> 288051 Start to run WAN1_ON
2022-06-10 20:33:05 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2022-06-10 20:32:56 nat[3811]: <6> 211021 IPSEC ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 L2TP ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 PPTP ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 SIP ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 RTSP ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 H323 ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 TFTP ALG enabled
2022-06-10 20:32:56 nat[3811]: <6> 211021 FTP ALG enabled
2022-06-10 20:32:54 qos[4848]: <6> 259504 Service start
2022-06-10 20:32:54 qos[4848]: <6> 259503 Function disabled
2022-06-10 20:32:53 qos[4848]: <6> 259505 Service stop
2018-01-01 00:00:53 led-controller[1032]: <6> 288051 Start to run WAN1_ON
2018-01-01 00:00:53 led-controller[1032]: <6> 288051 Start to run WAN0_OFF
2018-01-01 00:00:52 upnp[4704]: <6> 217504 Service start
2018-01-01 00:00:51 upnp[4704]: <6> 217505 Service stop
2018-01-01 00:00:49 nat[3811]: <6> 211501 Initialization succeeded
2018-01-01 00:00:47 remote-management[4249]: <6> 282505 Service stop
2018-01-01 00:00:45 nat[3811]: <6> 211501 Initialization succeeded
2018-01-01 00:00:41 qos[3795]: <6> 259504 Service start
2018-01-01 00:00:41 qos[3795]: <6> 259503 Function disabled
2018-01-01 00:00:41 led-controller[1032]: <6> 288051 Start to run STATUS_ON
2018-01-01 00:00:40 dhcpc[3622]: <6> 293050 Obtaining Dynamic IP 192.168.1.27 succeeded.
2018-01-01 00:00:40 led-controller[1032]: <6> 288051 Start to run NIGHT
2018-01-01 00:00:39 led-controller[1032]: <6> 288051 Start to run GENERAL
2018-01-01 00:00:37 led-controller[1032]: <6> 288051 Start to run WAN1_OFF
2018-01-01 00:00:37 led-controller[1032]: <6> 288051 Start to run WAN0_ON
2018-01-01 00:00:35 led-controller[1032]: <6> 288051 Start to run LAN_OFF
2018-01-01 00:00:31 nat[3097]: <6> 211502 Function enabled
2018-01-01 00:00:31 nat[3097]: <5> 211051 Create NAT chain succeeded
2018-01-01 00:00:30 nat[3097]: <6> 211501 Initialization succeeded
2018-01-01 00:00:30 nat[3097]: <6> 211501 Initialization succeeded
2018-01-01 00:00:27 basic-security[2507]: <6> 219504 Service start
2018-01-01 00:00:27 basic-security[2507]: <5> 219606 Flush conntrack table succeeded
2018-01-01 00:00:26 qos[2721]: <6> 259504 Service start
2018-01-01 00:00:26 qos[2721]: <6> 259503 Function disabled
2018-01-01 00:00:26 imb[2707]: <6> 218507 Daemon connection succeeded
2018-01-01 00:00:26 imb[2707]: <6> 218012 ARP Binding disabled
2018-01-01 00:00:26 imb[2707]: <6> 218506 Config interface initialization succeeded
2018-01-01 00:00:26 imb[2707]: <6> 218501 Initialization succeeded
2018-01-01 00:00:26 qos[2721]: <6> 259505 Service stop
2018-01-01 00:00:23 upnp[2524]: <6> 217504 Service start
2018-01-01 00:00:22 upnp[2524]: <6> 217505 Service stop
2018-01-01 00:00:22 access-control[2423]: <6> 239504 Service start
2018-01-01 00:00:22 access-control[2423]: <6> 239503 Function disabled
2018-01-01 00:00:21 firewall[1677]: <6> 209504 Service start
2018-01-01 00:00:20 remote-management[2287]: <6> 282505 Service stop
2018-01-01 00:00:17 led-controller[1032]: <3> 288753 Config importing failed
2018-01-01 00:00:17 led-controller[1032]: <6> 288051 Start to run WIFI2G_ON
2018-01-01 00:00:12 led-controller[1032]: <6> 288051 Start to run WPS_OFF
2018-01-01 00:00:02 access-control[1176]: <4> 239042 firewall framework is not loaded
2018-01-01 00:00:01 led-controller[1032]: <6> 288051 Start to run STATUS_SAN
2018-01-01 00:00:00 led-controller[1032]: <6> 288504 Service start
 

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Re:TLWR941HP constantly loses internet access
2022-06-14 20:48:21

  @SergioL 

 

Judging by the FW version, you have the HW v2 of TL-WR941HP.

Make sure that your main router cable connects to TL-WR941HP WAN port.

Use a strong wireless security like this:

 

 

During these loses you could observe the Internet sttaus from the ethernet connected PC here:

 

 

If the Internet status changes during these loses you may try another ethernet cable (CAT 5e/6) or change the LAN port on your main router's side.

If the Internet status doesn't change during these loses, then probably you have a problem with your TL-WR941HP wireless radio. In this case you can contact your local tech support to advised further.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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