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Archer AX73 randomly reboots after new 1.3.0 update

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Archer AX73 randomly reboots after new 1.3.0 update

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Archer AX73 randomly reboots after new 1.3.0 update
Archer AX73 randomly reboots after new 1.3.0 update
2022-08-11 02:26:45 - last edited 2022-08-11 03:07:29
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20220530 rel.36251(5255)

I upgraded 10 days ago and the problems started right away. The router reboots several times a day, randomly without any patterns. Any device loses Wi-Fi in the control panel of the router, you can see that it has just started. I do not have any special settings, just the Internet with a static IP address and Wi-Fi 2.4 and 5 Ghz. There are about 3-5 devices on the network.

This is what the logs show each time:

 

2022-08-11 05:48:02 Led Controller INFO [1135] Start to run WAN1_ON

2022-08-11 05:48:02 Led Controller INFO [1135] Start to run WAN0_OFF

2022-08-11 05:48:02 Led Controller INFO [1135] Start to run LAN_ON

2022-08-11 05:47:17 Led Controller INFO [1135] Start to run WAN1_ON

2022-08-11 05:47:17 Led Controller INFO [1135] Start to run WAN0_OFF

2022-08-11 05:47:17 Led Controller INFO [1135] Start to run LAN_ON

2022-08-11 05:47:13 UPnP INFO [13379] Service start

2022-08-11 05:47:13 UPnP INFO [13379] Service stop

2022-08-11 05:47:11 Remote Management INFO [13061] Service stop

2022-08-11 05:47:04 Led Controller INFO [1135] Start to run WAN1_OFF

2022-08-11 05:47:04 Led Controller INFO [1135] Start to run WAN0_ON

2022-08-11 05:47:04 Led Controller INFO [1135] Start to run LAN_ON

2022-08-11 05:47:02 NAT INFO [10951] IPSEC ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] L2TP ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] PPTP ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] SIP ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] RTSP ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] H323 ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] TFTP ALG enabled

2022-08-11 05:47:02 NAT INFO [10951] FTP ALG enabled

2022-08-11 05:47:02 Led Controller INFO [1135] Start to run STATUS_ON

2022-08-11 05:47:01 3G4G DEBUG [1501] backup: switch network to WIRED.

2022-08-11 05:47:01 QoS INFO [11533] Service start

2022-08-11 05:47:00 Traffic Statistics INFO [8829] Clear all stats because time changed

2022-08-11 05:47:00 QoS INFO [11533] Function disabled

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#1
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7 Reply
Re:Archer AX73 randomly reboots after new 1.3.0 update
2022-08-11 03:06:47 - last edited 2022-08-11 03:07:29

@romans_ 

 

Does the AX73 work fine before the latest firmware update?

 

Are you configuring Onemesh between routers?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer AX73 randomly reboots after new 1.3.0 update
2022-08-12 02:02:05
Yes it worked before update. No, I didn't use onemsh. Only one router.
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#3
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Re:Archer AX73 randomly reboots after new 1.3.0 update
2022-08-12 02:24:28

@romans_ 

 

Thank you very much for getting back with the detailed info.

 

To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer AX73 randomly reboots after new 1.3.0 update
2023-01-18 15:27:18

Hello @Kevin_Z !

 

I'm experiencing the same issue for quite a long time. AX73, 1.3.0 Build 20220530 rel.36251(5255) and random reboots. Any updates on this issue? I didn't find any solutions which solves my issue or any firmware updates.

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#5
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Re:Archer AX73 randomly reboots after new 1.3.0 update
2023-01-27 22:27:04
Since they are really fast with solving problems and putting new firmware I think solution my come sometimes early 2025
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#6
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Re:Archer AX73 randomly reboots after new 1.3.0 update
2023-01-28 06:07:47

pathknower wrote

Hello @Kevin_Z !

 

I'm experiencing the same issue for quite a long time. AX73, 1.3.0 Build 20220530 rel.36251(5255) and random reboots. Any updates on this issue? I didn't find any solutions which solves my issue or any firmware updates.

 

@pathknower I have escalated your case to our support engineers for further follow-up. Please check your registered email box and confirm. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Archer AX73 randomly reboots after new 1.3.0 update
2023-01-28 06:09:11

 

Nikonja wrote

Since they are really fast with solving problems and putting new firmware I think solution my come sometimes early 2025

 

@Nikonja Do you also experience a similar issue as described in this topic? If that is the case, I would like to escalate the case to our support engineers also, and they will try to help you out. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Information

Helpful: 1

Views: 825

Replies: 7

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