Deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco app

JohnC45

2022-10-12 14:50:06

Posts: 4

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2022-10-12

Deco app

2022-10-12 14:50:06

Model: Deco X50

Hardware Version: V1

Firmware Version: 1.0.8 build 20220407 Rel 69134

I have the Deco app installed on my Galaxy S21 phone and a galaxy tablet. The phone works perfectly but on the tablet every couple of days it loses all the data and the only way to get it working is to delete and reinstall the app. It then works for a while and then the whole process repeats.

I know I can use the phone but the tablet is more convenient for the screen size etc

Any ideas?

1 Reply

Philbert

LV5

2022-10-13 06:26:55

Posts: 2607

Helpful: 1560

Solutions: 274

Stories: 0

Registered: 2020-11-08

Re:Deco app

2022-10-13 06:26:55

@JohnC45

To be completely honest this does sound more like an issue with your tablet and not specifically the app. If the app needs re-installed then its the tablet corrupting the install, the app doesn't actually store any info except your login, the device info is pulled dynamically once you open the app.

However, you could try the new Beta version 3 app.. link below

https://community.tp-link.com/en/home/forum/topic/581574

Hopefully it might work better for you!

Deco app

Deco app

Information

Voters 0

Tags