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Deco Flashing Red and White and getting error messages, lag spikes in games and calls

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Deco Flashing Red and White and getting error messages, lag spikes in games and calls

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco Flashing Red and White and getting error messages, lag spikes in games and calls
Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 07:50:34
Model: Deco S4  
Hardware Version: V2
Firmware Version: 1.5.1 Build 20220113 Rel. 42007

Hi, Team!

 

I am getting some lag spikes while in calls and gaming, so i look towards my Deco and its flashing Red and White in a ≈5 seconds interval.

My main Deco is connected to the modem and my Desktop is wired to a secondary Deco. I checked the System Log and im getting this messages:

 

https://codeshare.io/LwpdEV

 

I restarted all devices and connected directly to the modem and the internet is fine, so i guess its on the my end.

IPTV is disabled and i have a port forwarded. Fast roaming and Beamforming are also disabled.

Thank you for your help!

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6 Reply
Re:Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 13:49:54

  @Kalinka 

 

Is the red/white flash happening on the Main Deco or the one connected Wirelessly?  

 

If its the wireless one, it could be that where it is positioned has interference in some way, something close by is broadcasting on a pattern and interfering.

 

Try running the network optimiser from the Deco App, this may change the channel and could irradicate it for you.   Else try repositioning the Deco (closer if possible) to the main deco and see if the red stops.

 

 

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#2
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Re:Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 13:58:35

  @Philbert 

Nope, all of the Decos are flashing and optimization or moving doesnt work

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#3
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Re:Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 14:03:54

  @Kalinka 

 

If its showing RED flashing on the main then its likely dropping the internet connection.     Do you have this dialed straight to the modem or via an ISP router?

 

The log you posted earlier is deffinately indicating that its dropping WAN connection, was this from the Modem or the Deco?  Has this issue only started to manifest or is this a new Deco install?

 

 

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#4
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Re:Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 14:12:41

  @Philbert 

Its plugged directly into the modem and the errors are from the Deco system. I has happened before, but a few restarts usually solves the issue. It usually happens when a new device is connected or some change is made to the system settings etc. But now everything is as it was a week ago and it started losing connection for no apparent reason

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#5
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Re:Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 14:24:32

  @Kalinka 

 

Ah ok perfect, is the Deco dialing the internet?  As in you have a Username / Password / PPPoE setup on the Deco?  or is this set for Auto?

 

If its Auto and the Deco is detecting the drop in the WAN connection, then guessing its something on the Modem.   What modem are you using.

 

If you run a constant ping to www.google.com  for example, does this drop out when the issue happens?  

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#6
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Re:Deco Flashing Red and White and getting error messages, lag spikes in games and calls
2022-11-02 14:32:09 - last edited 2022-11-02 14:33:05

  @Philbert 

Its Auto, with manual IPv4 and the modem is VSOL G/EPON ONU V2801D-1GT1
Ping is stable

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#7
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