XE75 Pro many issues
Hello,
After upgrading from xDSL to 1 Gbps fibre I decided to replace my existing wifi with something that should provide faster speeds to more clients.
I replaced 2x Ubiquiti UAP-AC-LR with a 5x TP-Link XE75 Pro. The 2 Ubiquiti AP's provided 5 years solid service covering 3 floors, garden and yard.
Initially I placed the main XE75 on the middle floor next to the ISP router and put one XE75 on the top floor and one on the ground floor which are connected wirelessly. The remote units report fair signal strength. At the same time i had areas in the house with very weak or no signal so added another 2x XE75 making 5 in total.
Since installation i experienced continual issues such as :
- Devices frequently disconnect and reconnect to the WiFi a short time later for no apparent reason.This includes static devices that are not moving/roaming.
- Teams performance is very poor with choppy audio or complete loss of audio for seconds at a time (laptop is wired into remote AP)
- Streaming devices performance is very poor with frequent disconnections. There is no logic to how or why. I have 4 Samsung TV's of the same model in various locations. 3 of them are just about watchable but suffer from frequent disconnect, reconnect, buffer. The same model TV within 3 metres of the main XE75 is unwatchable and just constantly buffers.
It almost appears like a limitation of the number of clients. I have around 60 devices connected but there are usually around half of them disconnected or having problems.
I have tried enabling and disabling fast roaming. There is no difference in either mode.
I have tried enabling and disabling beam forming. There is no difference in either mode.
I have tried disabling and enabling Mesh Technology per client. There is no difference in either mode.
Having bought 2x 3pack of XE75 Pro i'm very disappointed. Coverage is not great but far worse and more annoying is the instability of the whole system and the constant issues experienced by the wireless clients.
Is there anyone from TP-Link that could help troubleshoot otherwise they will be returned to Amazon mid Jan.