Deco m5 unit connected but not working

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Deco m5 unit connected but not working

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Deco m5 unit connected but not working
Deco m5 unit connected but not working
2023-02-10 23:15:34
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.1.5

Hi,

I have 3 pack of Deco m5, 2 of them work fine with firmware version 1.6.5

i had another one in my storage and decided to connect it after few years, it has firmware version 1.1.5.

I succeed to add it (green led, after a long time) but it's not really working- I can't connect any device to it and I can't update it.

Sometime I see it in the app and sometimes not (comes and goes)

I tried resets, updates from the app, update from the web.

nothing is working.

Any suggestions what to do?

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3 Reply
Re:Deco m5 unit connected but not working
2023-02-11 05:05:06

@Roy22 The latest firmware for Deco M5 (V1) is also 1.6.5.

 

You need to download the firmware on your PC & then install it via the web UI.

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:Deco m5 unit connected but not working
2023-02-11 10:52:36

  @ImtiazAli I tried. I connected it with cable to the main deco and upload the firmware from the web and it's not working.

im getting: operation succeed and nothing happen.

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#3
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Re:Deco m5 unit connected but not working
2023-02-11 13:19:57

  @Roy22 

 

Try Method 3 from the following document: How to Update the Firmware of Deco

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