ER605 USB Modem settings page broken

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ER605 USB Modem settings page broken

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ER605 USB Modem settings page broken
ER605 USB Modem settings page broken
2023-02-22 20:33:19 - last edited 2023-02-24 04:05:01
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.1.2 Build 20230210 Rel.62992

I have tried configuring the USB modem on my router via the browser interface but am getting weird behaviour of the web page and my modem won't work, presumably because the APN etc isn't configured correctly.

 

When I make changes to settings they randomly flip back again and initially it kept on switching back to country Argentina (the first on the list) whenever I selected UK.

 

I did after many attempts manage to select UK and 3 Mobile but nothing worked with Auto setting.

Attempting to select manual is impossible as it constantly flips back to auto even after saving manual settings.

The root cause of all this weird behaviour is probably due to this error in the browser log of Chrome:  

 

 

I have tried Edge and Firefox, and they all behave exactly the same way.

I'm guessing this is probably a bug recently introduced as I've seen nobody else complaining about it, and its only on the USB modem page that I see an issue.

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#1
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1 Accepted Solution
Re:ER605 USB Modem settings page broken-Solution
2023-02-23 12:02:39 - last edited 2023-02-24 04:05:01

Dear @Psquared , @Hoamboy ,

 

Thank you for taking the time to report the issue in TP-Link Community!

 

May I know if you both use the ER605 in standalone mode?

 

If you use it in standalone mode, the issue has been located and it's confirmed to fix the issue in the subsequent firmware update on the ER605 v2.

So please keep an eye on the official website and this thread.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#7
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17 Reply
Re:ER605 USB Modem settings page broken
2023-02-22 21:45:25

  @Psquared 

 

Have you tried an earlier firmware version yet?

<< Paying it forward, one juicy problem at a time... >>
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#2
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Re:ER605 USB Modem settings page broken
2023-02-22 22:23:13

  @d0ugmac1 I'm nervous about rolling back as the config may not be compatible and break even more things for me.

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#3
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Re:ER605 USB Modem settings page broken
2023-02-23 08:56:30

Same issue described here:

 

https://community.tp-link.com/en/business/forum/topic/596972

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#4
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Re:ER605 USB Modem settings page broken
2023-02-23 09:36:20
Thanks for that reference, hopefully my console log will help them fix this
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#5
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Re:ER605 USB Modem settings page broken
2023-02-23 09:59:54 - last edited 2023-02-23 10:00:48

I am wondering if I can work around this by using the Omada controller interface rather than the browser as it will be using an API to talk to the router instead.

 

However, I'm a bit worried that trying to add this may cause me even more issues, (a quick search and I saw issues of it totally wiping peoples config) has anyone tried it?

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#6
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Re:ER605 USB Modem settings page broken-Solution
2023-02-23 12:02:39 - last edited 2023-02-24 04:05:01

Dear @Psquared , @Hoamboy ,

 

Thank you for taking the time to report the issue in TP-Link Community!

 

May I know if you both use the ER605 in standalone mode?

 

If you use it in standalone mode, the issue has been located and it's confirmed to fix the issue in the subsequent firmware update on the ER605 v2.

So please keep an eye on the official website and this thread.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#7
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Re:ER605 USB Modem settings page broken
2023-02-23 12:27:50 - last edited 2023-02-23 12:32:01

  @Hank21 I can confirm that I am using it in standalone mode. When is the software update likely to be available?

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#8
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Re:ER605 USB Modem settings page broken
2023-02-23 13:37:11 - last edited 2023-02-23 13:38:19

@Hank21 

 

Me as well - standalone mode.

Refers as well to this one here:
https://community.tp-link.com/en/business/forum/topic/596972

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#9
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Re:ER605 USB Modem settings page broken
2023-02-24 04:02:03

Dear @Psquared

 

Psquared wrote

  @Hank21 I can confirm that I am using it in standalone mode. When is the software update likely to be available?

 

Sorry that I don't have further insights into when the subsequent firmware will be released.

But as far as I'm concerned, this issue is only with the front-end display, the actual configuration has been issued.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#10
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Re:ER605 USB Modem settings page broken
2023-02-24 15:11:34
My dongle behaves as though it isn't configured right, and won't connect to the mobile network. Whilst the issue may be related to the display, it really isn't clear what setting you have, assuming that you've managed to change it in the first place. Is there any work around other than waiting for new firmware?
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#11
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