Need support to move router registration to a new TP-Link ID

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Need support to move router registration to a new TP-Link ID

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Need support to move router registration to a new TP-Link ID
Need support to move router registration to a new TP-Link ID
2023-04-05 13:04:03 - last edited 2023-04-06 07:34:33
Tags: #TP-Link ID
Model: Archer AX20  
Hardware Version: V3
Firmware Version:

Hello, I need support to move my router registration to a new TP-Link ID. I deleted my old account as it was using an obsolete email address, but I forgot to unbind the router before that so now I get the following message when trying to use my new ID: "You cannot log in to this router since you are not a manager of it. Please ask the owner to add you to the managers list."

 

@Kevin_Z Could you please help with this? I can provide account & router MAC address info, as requested. smiley

Archer AX20 V3
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Re:Need support to move router registration to a new TP-Link ID-Solution
2023-04-06 03:40:17 - last edited 2023-04-06 07:34:33

Hello @mine2505 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

You may login to the router web GUI by entering tplinkwifi.net on a browser, then enter the local password used to login to the router. Go to Advanced > TP-Link ID, enter the login details for your new TP-Link account, and press Log In.

 

If this doesn't work, you may need to reset the AX20 to factory defaults as described here, then bind it to your existing TP-Link account as follows:

How to register a TP-Link cloud account for my TP-Link wireless router to manage it remotely

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Need support to move router registration to a new TP-Link ID-Solution
2023-04-06 03:40:17 - last edited 2023-04-06 07:34:33

Hello @mine2505 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

You may login to the router web GUI by entering tplinkwifi.net on a browser, then enter the local password used to login to the router. Go to Advanced > TP-Link ID, enter the login details for your new TP-Link account, and press Log In.

 

If this doesn't work, you may need to reset the AX20 to factory defaults as described here, then bind it to your existing TP-Link account as follows:

How to register a TP-Link cloud account for my TP-Link wireless router to manage it remotely

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Need support to move router registration to a new TP-Link ID
2023-04-06 07:34:29

  @Kevin_Z Thank you, I managed to configure the new TP-Link ID after a factory reset. yes

Archer AX20 V3
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