Extender fails to connect to internet

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Extender fails to connect to internet

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Extender fails to connect to internet
Extender fails to connect to internet
2023-04-09 21:51:34
Model: RE500X  
Hardware Version: V6
Firmware Version: Dont know

Hi Tp link range extender fails to connect to the internet have reset used dsl checked passwords its work fine for months just stop cant get paa power on phase can you help. Have been using the Tether app no wps on tp link vx220-G2v model extender cost a fair amount of money a RE500X plz help 🙏 purchase Oct last year so newer version 

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Re:Extender fails to connect to internet
2023-04-10 06:29:13

  @Iris12 

 

Hi, you mentioned that it cannot get power, do you mean there is no power on phase and no any LED on?

If there is power, just internet doesn't work, please make sure your router WiFi works fine first, then try the following steps:

1. Please check whether Wireless password of your router you entered is correct or not, please go to Settings--WiFi on your phone to forget the new router WiFi, then reconnect it using the same Wi-Fi password to see if it works. 
2. Please reset the extender into default settings again by holding the reset button until all lights flashing once, then refer to this instruction to configure your range extender again carefully:

Via Tether App: https://www.tp-link.com/support/faq/1373/

Via Web interface: https://www.tp-link.com/support/faq/1400/

 

Note: During the configuration, please make sure that the extender is close to your router and be careful when you enter router's wireless password.  

If it still doesn't connect, please check if there are any special settings on your main router, like access control etc. which will block the extender.

If no such special settings, please let us know the following information:

1) the LED status of your range extender

2) distance between range extender and your router

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