Nest fails to connect after firmware upgrade

linesight

a week ago

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Registered: 2024-11-12

Nest fails to connect after firmware upgrade

a week ago

Tags: #Firmware Update

Model: Deco XE75 Pro

Hardware Version: V1

Firmware Version: 1.4.1

Hi,

Not sure if it is a known issue, after upgrading my Deco XE75 pro to current firmware 1.4.1, my 3rd-gen Nest learning Thermostat fails to associate wifi. Even I have enabled IOT wifi with WPA or WPA2, still no luck.

Any help is appreciated.

1 Reply

Sunshine

a week ago

Posts: 7375

Helpful: 1195

Solutions: 915

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Registered: 2018-12-17

Re:Nest fails to connect after firmware upgrade

a week ago

@linesight

Hi,

Is there any error message when you fail to connect? You can also refer to its User Manual and check if it needs to change the settings on the router.

Make sure that you have input the ID and password correctly and no space. Reboot the Deco and try again.

And you can also create a 2.4G guest network and try to connect again.

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Nest fails to connect after firmware upgrade

Nest fails to connect after firmware upgrade

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