Archer AX11000 Problems

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Archer AX11000 Problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX11000 Problems
Archer AX11000 Problems
2023-04-13 20:23:59
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.30

Hello,

I have two NAS boxes which are not being seen by the router. I one that is.

How do i refresh the connected devices list?

How do i remove no longer connected devies from the list?

This has to be the most frustrating router to use, for the expensive cost it is most frustrating. The latest firmware causes disconnection issues (mentioned in this forum) and it has not been addressed.

Thank you

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Re:Archer AX11000 Problems
2023-04-14 03:13:45

Hello @Old_Navy 

 

Can you please confirm how are the two NAS boxes connected to the AX11000? Are they connected to the AX11000 via a switch or extension?

 

Is AX11000 the main router and gateway?

 

How about other client devices, such as computers or phones, are they showing up correctly in the client list if they are connected to the AX11000 directly?

 

There has been a newer firmware published last year, you can upgrade and install the latest version to observe if there is still an issue:

https://www.tp-link.com/support/download/archer-ax11000/v1/#Firmware

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