Router installation

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Router installation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router installation
Router installation
2023-05-12 17:37:14
Model: Archer AX23  
Hardware Version: V1
Firmware Version:

After installing the router as shown in the manual, all lights were green except the internet light was red the whole time, so I couldn't connect to the internet.

What should I do to fix it?

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#1
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3 Reply
Re:Router installation
2023-05-12 17:47:34

  @Ola12 

 

Hi,

 

The configuration of the Internet connection may depend on specific requirements of your Internet Service Provider (ISP).

 

Have you got any additional hardware and/or setup instructions from your ISP? 

 

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#2
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Re:Router installation
2023-05-13 09:00:50

  @woozle Hi,

No I haven't .. should I ask them for instructions?

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#3
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Re:Router installation
2023-05-13 14:31:18

  @Ola12 

 

Having instructions from the ISP themselves might certainly be helpful.

 

But apart from that, would you mind telling us how your Archer AX23 is physically connected to the broadband Internet?

 

Does the other end of the cable that you've plugged into the AX23's blue "WAN" port just go to a socket in the wall or does it connect to some sort of other device that also has several sockets and various LEDs?

If it's the latter, then look for a label or sticker on that device and let us know what brand name and model number is printed on it.

 

Also, have you've been successfully using your Internet connection already before you got the Archer AX23 or is your Internet connection brand new and untested?

 

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#4
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