deco X50 - DDNS Crashing app

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deco X50 - DDNS Crashing app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
deco X50 - DDNS Crashing app
deco X50 - DDNS Crashing app
2023-06-21 07:26:16
Tags: #DDNS
Model: Deco X50  
Hardware Version: V3
Firmware Version: 1.2.6

Hi,

I use ddns noip. Which I have set up and it appears to be updating according to my noip account but when I go into the deco app it goes to connecting and then crashes the app. I had a firmware update this morning hoping it will be fixed but it is still doing it. Does anyone have an any ideas. Thanks

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Re:deco X50 - DDNS Crashing app
2023-06-21 10:32:27

  @Waynage 

Hi, Is there any chance that you could share a video clip of the App crashing process?

Please also help me submit the APP log here:

How to submit Deco APP log

Wait for your reply.

best regards.

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Re:deco X50 - DDNS Crashing app
2023-06-22 07:55:49

  @David-TP thanks, I have submitted the log through the app. Not sure how to video but hopefully the log and screenshot is enough.

Thanks Wayne

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