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ER605 disconnected from OC200

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ER605 disconnected from OC200

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ER605 disconnected from OC200
ER605 disconnected from OC200
2023-07-10 03:54:45 - last edited 2023-07-21 08:12:10
Model: ER605 (TL-R605)   OC200  
Hardware Version: V2
Firmware Version: ER605_V2_2.2.0 Build 20230629

updated my ER605 v6 to latest firmware and after an hour or so it disconnects from the controller 

 

both are on the latest firmware 

 

ER605_V2_2.2.0 Build 20230629
OC200(UN)_V2/V2.6_2.9.3 Build 20230328

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#1
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1 Accepted Solution
Re:ER605 disconnected from OC200-Solution
2023-07-21 08:12:06 - last edited 2023-07-21 08:12:10

Hi All,

 

A newer 2.1.4 Beta firmware has been released for trial, please follow the post link below for details.

ER605 V2_2.1.4_Build 20230720 Beta Firmware For Trial (Released on July 21st, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#10
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9 Reply
Re:ER605 disconnected from OC200
2023-07-10 05:02:03

  @tklyn 

 

same here, there are always TCP SYN packets attack in the eventlogs before it disconnects

 

Controller Version 5.9.32 OC-200 v2.0 (2.9.3) ER-605 v2.0 (2.2.0) TL-SG2008P v3.0 (3.0.5) TL-SG2008P v3.0 (3.0.5) EAP610(EU) v2.0 (1.0.2) EAP610(EU) v2.0 (1.0.2)
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#2
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Re:ER605 disconnected from OC200
2023-07-11 02:45:39

  @tklyn @R.n. 

Thank you so much for your invaluable feedback. We greatly appreciate your input. I have forwarded the issue to our support engineers for further investigation and will try to provide an update here when there is any progress.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#3
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Re:ER605 disconnected from OC200
2023-07-11 03:13:29

@tklyn @R.n. 

In the meantime, would you please provide the following information?

1. What's your WAN connection type? Are you using an ADSL modem? If not, please specify it.

2. Is your topology as simple as Modem---Router---Controller+Devices?

3. What is your Controller version? Please specify its full version. If you are using the beta, please let me know. 

What is your ER605 firmware version before your upgrade? (From what version did you upgrade to official V2.2.0?)

 

Thanks for your cooperation!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#4
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Re:ER605 disconnected from OC200
2023-07-11 03:23:27

  @tklyn 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230717103, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#5
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Re:ER605 disconnected from OC200
2023-07-11 05:11:56

Clive_A wrote

@tklyn @R.n. 

In the meantime, would you please provide the following information?

1. What's your WAN connection type? Are you using an ADSL modem? If not, please specify it.

2. Is your topology as simple as Modem---Router---Controller+Devices?

3. What is your Controller version? Please specify its full version. If you are using the beta, please let me know. 

What is your ER605 firmware version before your upgrade? (From what version did you upgrade to official V2.2.0?)

 

Thanks for your cooperation!

Hi @Clive_A,

  • My (Hardware-)Controller is Version 2.9.3 Build 20230328 Rel.52390
  • I Upgraded the ER605 V2 from Version 2.1.2 Build 20230210 Rel.62992 to the V2.2.0
  • The topology is: (Cable-)Modem -> ER-605 -> TL-SG2008P v3.0 (3.0.5) -> OC-200 v2.0 (2.9.3)
  • Instead of an ADSL-Modem i am using DOCSIS-Modem in Bridge-Mode
  • the ER-605 is configured to use the WAN-Port with the "Dynamic IP" (IPv4) and "Dynamic IP (SLAAC/DHCPv6)" (IPv6) Connection Types.

 

Controller Version 5.9.32 OC-200 v2.0 (2.9.3) ER-605 v2.0 (2.2.0) TL-SG2008P v3.0 (3.0.5) TL-SG2008P v3.0 (3.0.5) EAP610(EU) v2.0 (1.0.2) EAP610(EU) v2.0 (1.0.2)
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#6
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Re:ER605 disconnected from OC200
2023-07-11 06:31:04

  @R.n. 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230717074, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#7
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Re:ER605 disconnected from OC200
2023-07-11 14:13:37

  @Clive_A 

OC200v2 5.9.32

ER605v2 downgraded back to 2.1.3 beta to stop the issue

i have dual wan DSL modem/ 5G Gateway 

 

 

i had upgraded from 2.1.3 beta to the final 2.2.0 then the issue started 

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#8
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Re:ER605 disconnected from OC200
2023-07-12 01:52:18

  @R.n. 

about this tcp flag, it is not a danger. i remember it's a minor fault in the triggering mechanism. you can turn it off

https://community.tp-link.com/en/business/forum/topic/610802

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#9
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Re:ER605 disconnected from OC200-Solution
2023-07-21 08:12:06 - last edited 2023-07-21 08:12:10

Hi All,

 

A newer 2.1.4 Beta firmware has been released for trial, please follow the post link below for details.

ER605 V2_2.1.4_Build 20230720 Beta Firmware For Trial (Released on July 21st, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#10
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Helpful: 2

Views: 803

Replies: 9

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