Yeah no. I tried pinging the router with my device and the request timed out every time. The devices will connect to the internet but I’m unable to log into the router wirelessly unless I’m using 2.4G. I cannot access anything on my network by ip address. I’ll try disabling the smart connect. However, there are a lot of threads with this exact issue both with this router and other TP links with no known remedy that I’ve seen. Thank you for the suggestion.

  @IH784 

 

Hi,

 

Since this doesn't appear to be a general issue with this router model (as otherwise there should be hundrets or even thausands of complaints here) I would still think that is must be down to a particullar use case.

 

If you'd still like to do some further testing, could you try the following?

1) Exept for the power cable, disconnect all other cables from the AX1800 router (and also USB device, in case there is)
2) Perform a Factory Defaults Restore, either via the router GUI or by pressing and holding the physical reset button
3) After the AX1800 has booted up again connect a wireless device to the 5GHz SSID "TP-Link_xxxx_5G" of your AX1800 (the actual default SSID name and wireless password are printed on the label on the underside of the router)
4) Now try to open the router GUI of the AX1800, either via http://tplinkwifi.net or http://192.168.0.1

 

A note for step 3. Some client devices notoriously refuse to stay connected to a network that doesn't provide Internet access. If that is the case, then you temporarily need to stop the other Internet connections the client device is able to switch to.