Archer AX1500 (hw. AX12 v1.0) periodically drops WiFi connections in AP mode
I have purchased this router a few days ago. Updated the firmware to the latest version. Did a HW reset, reconfigured. I set it up to run in AP mode, as I already have an Internet router which does FW, NAT, Port Forwarding, etc... The GbEth port of hte internet router (LINKSYS WRT1200AC) is plugged into the WAN GbEthernet port of AX1500 operating in AP mode (I have already tried plugging it to the LAN port of AX1500, but the problem still remained.) The problem is that AX1500 randomly drops WiFi connections and clients (eg. SAMSUNG phones and tablets running latest version of Android, and other notebooks) are having difficulties reassociating. For example, Android devices report error when I try to force reconnection.
Any idea what might be wrong?
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Hi @Sunshine
I can easily reproduce this bug by rebooting the router. router running in AP mode. Only Wireless settings are reset to factory default, no issue on Internet setting.
here the log if electricity down:
2024-01-06 22:06:12 Led Controller INFO [1792] Start to run WIFI2G_ON
2024-01-06 22:06:12 Led Controller INFO [1792] Start to run WIFI5G_ON
2024-01-06 21:53:08 Led Controller INFO [1792] Start to run WAN1_OFF
2024-01-06 21:53:08 Led Controller INFO [1792] Start to run WAN0_OFF
2024-01-06 21:53:08 Led Controller ERROR [1792] Config importing failed
2024-01-06 21:53:08 Led Controller DEBUG [1792] Failed to read LAN_ON
2024-01-06 21:53:06 Led Controller INFO [1792] Start to run WAN1_OFF
2024-01-06 21:53:06 Led Controller INFO [1792] Start to run WAN0_OFF
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We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.
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Hello,
I have the same problem as described by @ibrahim1988 with the same notifications in the log:
2024-01-15 18:06:58 Led Controller ERROR [1792] Config importing failed
2024-01-15 18:06:58 Led Controller DEBUG [1792] Failed to read LAN_OFF
2024-01-15 18:06:51 Led Controller INFO [1792] Start to run WAN1_ON
2024-01-15 18:06:51 Led Controller INFO [1792] Start to run WAN0_OFF
2024-01-15 18:06:51 Led Controller ERROR [1792] Config importing failed
2024-01-15 18:06:51 Led Controller DEBUG [1792] Failed to read LAN_ON
The wireless settings keep resetting (SSID & Smart Connect).
Router running in AP mode, FW version 1.1.21 Build 20231127 Rel. 47645(4555)
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Hi, thank you very much for the feedback.
Please try a hard reset by holding reset button for about 10s, then reconfigure the AP mode and wireless settings.
After that, please test if the wireless settings will be reset or not after a nornal reboot.
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Hi, my router has been fixed by resetting router into factory default. now wireless setting saved event router reboot
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Hi, my router working normal after reset into factory default. Now router will save configuration event reboot. Thank you for your support
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@ibrahim1988
I have the exact same problem. Woke up to one of my smart lights turned on.
turns out my router has reset itself as well as the wifi settings, so had to set it up again.
once set up again, the internet disconnects intermittently.
(internet is not down since Modem/Router has connection, but TPLINK router seem to be offline.
1.1.21 Build 20231127 Rel. 47645(5553)
Hardware Version:
Archer AX12 v1.0
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@ibrahim1988 version 1.1.22 what is this version like?
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