No Internet / Unidentified Network
No Internet / Unidentified Network
Hi all, I've recently got myself a TPlink Archer AX55. I was able to set it up while connected via Ethernet without any problems, but I would run into a No Internet/Unidentified network prompt after a few days. Factory resetting the modem would help, but the problem would still return after some time. All the lights on the modem are green and there shouldn't be any problems, but I can't seem to get it working consistently. My router just wouldn't give the PC an IP address automatically, either being connected via Ethernet or through Wifi, but would sometimes get internet when I manually type an IP address within the DHCP address pool.
I've already made sure that the LAN cable is connected from the modem to the WAN port of the TPlink device. What baffles me is that every time I factory reset the router, everything would work fine for a few days, but would still end up having No Internet/Unidentified Network with my PC having no IP address (169.254.xxx.xx) after a while.
Really hoping someone could help me out here, Cheers.
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@woozle I also just realized that there should not be any conflicts in assigning IP addresses between the ISP modem and the TPlink router because they each have their own subnets. However, do you have an idea what could be the problem with the PCs connected to TPlink's ethernet ports having No Internet/Unidentified Network? It looks like it's trying to identify the network but it just cannot get an IP address assigned to it.
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Assuming that the hardware is not defective (cable, Ethernet adapter/card) I think the only reason for not getting an IP address assigned would be if the router is blocking that particular device. This might happen via thinks like Access Control, DDoS protection, Intruder protection, etc., but we have already confirmed that you are not using any of these on your AX55.
Did you mention that your PC is able to connect properly when you manually configure all the IP addresses on it? (i.e IP address, Subnet, Gateway, DNS)
By the way, when configuring a static IP address on any device, then the IP address used should be outside of the DHCP server's address pool, to avoid that an IP address might exist twice within the network.
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@woozle I'll try to monitor if it acts up again, but yes, I am able to access the internet if I manually assign an IP address myself. It only has a problem assigning an IP address automatically via DHCP.
Thanks for the info about using an IP address outside of the DHCP address pool, I thought I still needed to use the IP addresses within it.
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