All Deco DSLs incompatible with Zscaler

All Deco DSLs incompatible with Zscaler

26 Reply
Re:All Deco DSLs incompatible with Zscaler
2023-11-29 13:34:56

  @David-TP 

 

Hello, 

 

I have the same issue but with Déco X50. Is there a beta version of the firmware to fix this issue?

 

Thank you 

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#22
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Re:All Deco DSLs incompatible with Zscaler
2023-11-29 14:15:59

  @Ayman_76 

 

@David-TP put a general notification with the details here -> https://community.tp-link.com/en/home/forum/topic/634542

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#23
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Re:All Deco DSLs incompatible with Zscaler
2023-12-02 05:24:13

  @David-TP 

 

Hi David, I've updated to v1.3.1 on my x50 and had my IT team update zscaler to version 4 on my work laptop but still no luck. 

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#24
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Re:All Deco DSLs incompatible with Zscaler
2023-12-02 21:09:38

Apologies  @Mrmat89 - ignore my previous reply which was wrong (and I've deleted). Hopefully @David-TP will reply.

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#26
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Re:All Deco DSLs incompatible with Zscaler
2023-12-13 21:13:46

  @David-TP 

 

I'm having the same issue with Zscaler on my worklaptop ever since I switched to an ISP that uses Deco's as the primary modem/router. The Deco's are X50's running firmware version 2.0.6 Build 20230928 Rel.882. My companies zscaler client on my laptop is currently 3.x so I am in the process of getting it updated to 4.x, but from some other people here it seems like that did not fix the issue. As this is the primary router that my ISP provided and I can't use another(apparently most third party routers don't have the available config options to connect directly to my ISP), please provide a fix for this ASAP.

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#27
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Re:All Deco DSLs incompatible with Zscaler
2024-05-16 15:39:04

  @SimonGA 

Good morning,

Do you have any fixes for Deco S7 V1.20?

I'm having the same behavior reporting on this forum
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#29
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