HomeCare Parental Control & QoS Suddenly Stopped Working

HomeCare Parental Control & QoS Suddenly Stopped Working

143 Reply
Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2023-12-18 00:34:35

  @PRVE 

 

I have a Canadian version, I've just found the us/eu download site has an updated firmware that is later than what is being offered.

 

I downloaded this manually and it seems to be running ok so far.

 

The version is 1.0.13 Build 20230907 rel.67739(4341), Archer AX50 v1.0

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#122
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2023-12-22 20:21:19 - last edited 2023-12-22 20:24:10

  @Witro Count me in...

 

Feature still doesn't work. Im on a newer Firmware version than this article recommends and the damn Parental Control feautre doesn't block the slightest youtube related URL / keyword I chose.

 

1.1.4 Build 20231117 rel.54217(5553)

 

Archer GX90 v1.0

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#123
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2023-12-22 21:18:15
Archer A20 here, updated firmware and all parental control features don't do anything besides slow throughput... Really disappointed...
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#124
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2023-12-26 20:20:12 - last edited 2023-12-26 20:21:23

@David-TP hey I don't see the Archer C6 AC1200 on the list, the parental controls don't work either

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#125
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2023-12-29 13:32:45

  @Sunshine Hello all. I am having the same issue with mu TP link AX3000 v1. Is there any firmware update for this model ?

 

Regards

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#126
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2024-01-08 07:30:06

  @Sunshine 

I have archer ax6000 V2. I have been experiencing delayed browsing, slow websites loading, websites loading stuck, etc. When I disable Homecare, everything works superb. When it is enabled, I experience the following mentioned symptoms.

 

The only reason I bought archer ax 6000 was parental control and safety. May I know what is going on ? 
 

Regards

Dr Shaz 

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#127
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2024-01-21 17:57:03

  @Sunshine 

 


Hello TP link hotline,


on my Archer C2300 EU v2 does not work the parental control with latest FW 1.1.3 Build 20230906 rel.41773


I use PPPoE connection to my ISP. What the parental control does now is, that when a device reach the limit, router disables the internet for every device. I downgraded the FW to previous version 1.1.2 Build 20230830 rel.49042(4555), and parental control does not work, it behaves like it ignores the limit set in parental control. I did the factory restore.

 

Last time the parental control worked on my router was when I used the Static IP connection to previous internet provider (ISP). Since we moved to different flat, used PPPoE connection, the parental control does not work - on FW 1.1.3 it stops internet for every device, on FW 1.1.2 it ignores the parental control at all and every device has unlimited internet even the parental control is set.

 

Thank you.

 

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#128
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2024-01-28 16:19:03

  @Sunshine 

Hello,

I have the Archer 6000 v2, the firmware is well updated but the parental control does not work because even if the Time limit is reached for my kid, he can still continue to use the wifi, he is not block at all.

I bought Archer to get that option. Can you please update the firmeware to have a good parental control ? thanks

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#129
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2024-01-28 16:46:38 - last edited 2024-01-28 16:56:28

  @Bissco 

 

I just had massive update by tether and router Software update. 

 

Caused parental controls not to work. 

 

I ended up having to delete profiles and then re add a new profile add that profiles devices amd set up new rules fpr that profile. All seems to have worked so far. 

 

I've had similar with my 13yr old 

 

if your child device has a vpn on it and active the parental controls won't work. 

 

I've had to add in the block website page vpn dot com ect so it covers all vpn websites so they can't then access those sites to download or use them to start a vpn. 

 

Also if you child has access to wired and wireless access you have to add each devices wired and wireless ip/mac to their profile as if one ip isn't added to their profile and they connect via the way its not added to the profile it won't block it. 

 

 

And if their mobile device has mobile data they can hotspot but depending on the way they are hotspotting it will eat into their mobile data. 

 

Even though my son doesn't have 13 devices it shows on his profile that he does as by the time I add a xbox PlayStation pc laptop ect they nearly all have 2 ip/mac address for all his devices 

 

Hope this may help 

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#130
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Re:HomeCare Parental Control & QoS Suddenly Stopped Working
2024-01-28 20:59:25

  @Basboi85 

Thank you for your response

 

In the Access control I have set a White list of all the equipment in my house

Then in the IP/MAC binding I have bind a MAC adress with an IP

In the Homecare I delete the profil and create a new one with the time restriction and with the VPN dot com to block website

And I reboot the Archer X6000

I will see tomorow if it works

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#131
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