Android devices have no internet connection

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Android devices have no internet connection

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Android devices have no internet connection
Android devices have no internet connection
2023-09-10 11:05:10 - last edited 2023-10-16 02:05:53
Model: TL-MR150  
Hardware Version:
Firmware Version:

I am using a globe prepaid sim in tl mr150. Apple devices can connect and have internet. On the other hand, Android devices can connect but no internet connection. Any work around with this? Thanks!

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#1
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Re:Android devices have no internet connection-Solution
2023-09-11 11:45:52 - last edited 2023-10-16 02:05:53

  @benito10 

 

Hi, please refer to this thread to see if it solves the problem:

Some client devices have no internet access such as Android devices or Chromecast etc. 

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Re:Android devices have no internet connection-Solution
2023-09-11 11:45:52 - last edited 2023-10-16 02:05:53

  @benito10 

 

Hi, please refer to this thread to see if it solves the problem:

Some client devices have no internet access such as Android devices or Chromecast etc. 

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#2
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Re:Android devices have no internet connection
2023-10-14 20:26:25

It seems like you're experiencing an issue with your TP-Link TL-MR150 router where Apple devices can connect and access the internet, but Android devices cannot. Here are some steps you can try to troubleshoot and potentially resolve this issue:

Check Data Balance: Ensure that your Globe Prepaid SIM card has sufficient data balance. Sometimes, Android devices may not connect if there is insufficient data on the SIM.

APN Settings: Check if the Access Point Name (APN) settings on your router are correctly configured. You can usually find these settings in your router's web interface. Make sure the APN settings match those provided by Globe Telecom. You may need to contact Globe's customer support for the correct APN settings.

Firmware Update: Ensure that your TP-Link TL-MR150 router's firmware is up to date. Outdated firmware can sometimes cause compatibility issues with certain devices. You can usually update the firmware through the router's web interface.

Restart Router and Android Devices: Sometimes, a simple restart can resolve connectivity issues. Try restarting both the router and the Android devices that are having trouble connecting to the internet.

Forget and Reconnect to the Wi-Fi Network: On your Android devices, forget the Wi-Fi network and then reconnect. This can sometimes resolve issues related to cached network settings.

Check DHCP Settings: In your router's settings, check the DHCP settings. Make sure that the router is set to provide IP addresses to devices, and that there are available IP addresses in the pool.

Security Settings: Check if there are any security settings in your router that might be causing issues with Android devices. Ensure that your router's security settings (e.g., WPA/WPA2 encryption) are compatible with Android.

MAC Filtering: Check if your router has MAC address filtering enabled. If so, make sure that the MAC addresses of your Android devices are added to the allowed list.

Factory Reset: As a last resort, you can try performing a factory reset on your router. This will erase all custom settings, so be sure to back up any important configurations before doing this. After the reset, reconfigure your router and test the Android devices again.

Contact Support: If none of the above steps work, it's a good idea to contact TP-Link or Globe Telecom's customer support for further assistance.

Remember that the exact steps and options may vary depending on your specific router model and the version of Android on your devices. Always make sure that you have the necessary information and backup your settings before making significant changes to your router's configuration.

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