VPN client status is connecting and doesn't change

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VPN client status is connecting and doesn't change

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JSP104

2023-09-13 16:03:37

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Registered: 2023-09-13

VPN client status is connecting and doesn't change

2023-09-13 16:03:37

Tags: #VPN

Model: Archer AX72

Hardware Version:

Firmware Version:

I have a VPN Client connection on my router to link my TV to the VPN. Coming back from traveling one weekend I found that the TV was not connected to the VPN. This was the same with my iPad. I tried to create the VPN client again but now the status just stays on 'Connecting'. It is an OpenVPN and I've not had issues with it before.

I'm not sure whether it is something to do with the way I set up the VPN (which has worked previously and I did not change any settings when it stopped working). I use Nord VPN. Or whether it is an issue with the router itself.

Thanks!

1 Reply

Sunshine

2023-09-14 03:25:05

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Registered: 2018-12-17

Re:VPN client status is connecting and doesn't change

2023-09-14 03:25:05

@JSP104

Please note that the NordVPN service name is not the one used to login the NordVPN App, please refer to the guide from NordVPN to set up the VPN Client on TP-Link Router and the step 5 shows how to find the NordVPN service name and password.
https://support.nordvpn.com/Connectivity/Router/1877338602/Setting-up-TP-Link-with-NordVPN.htm

By the way, previously a user reported similar issue with NordVPN, finally he confirmed that NordVPN updated their sign-in process and he needed different credentials. So please confirm if it might be the same reason in your case.

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VPN client status is connecting and doesn't change

VPN client status is connecting and doesn't change

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