This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.C5400x issue after update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi, I received a new router today and since the update on my last router it was deemed it had a software issue after the update as the web page interface was not working when you clicked ( pc version ) after the update was done, when you went into the web page interface on mobile/iPhone and clicked on pc version, a web page / index opens and you are unable to access the features on the router. I am now using the tether app which is fine and working no problem, and using a pc you can access the web page interface not a problem. But when you try to load the pc version of the web page interface of the router via mobile the same web page index is loading which suggests the link or what ever would load the web page interface is broken since the update. As this can be accessed on a pc just not on mobile. Just to make you aware there is still a fault
hello please see below. Yes when trouble shooting with tp link first time before tp said it was a software issue and sent a replacement, a different browser and device was tried and had the same issue, but didn't have an actual pc to test on first time round.
when on a mobile device and you click pc version this is the screen you get.
I did try to reset the router but didn't factory reset as wasn't advised too.
thank you