C5400x issue after update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.C5400x issue after update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi, I received a new router today and since the update on my last router it was deemed it had a software issue after the update as the web page interface was not working when you clicked ( pc version ) after the update was done, when you went into the web page interface on mobile/iPhone and clicked on pc version, a web page / index opens and you are unable to access the features on the router. I am now using the tether app which is fine and working no problem, and using a pc you can access the web page interface not a problem. But when you try to load the pc version of the web page interface of the router via mobile the same web page index is loading which suggests the link or what ever would load the web page interface is broken since the update. As this can be accessed on a pc just not on mobile. Just to make you aware there is still a fault
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@Sunshine morning, yes the issue still exists even after the new update. Please see above
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To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.
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@Sunshine good evening. I received the beta update and can confirm this has now resolved the issue as requested. Thank you for your help. I'm assuming there will be a full roll out of the new update when ready? As the beta test has beta all over it? Thank you
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Thanks a lot for the update, really happy that the issue has been resolved.
And please pay attention to any new firmware update via the router Web GUI or TP-Link official website.
Hope you could enjoy the internet!
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@Sunshine afternoon. Any update on the full roll out for the update for c5400x?
So not in beta?
thank you
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Jay656 wrote
@Sunshine afternoon. Any update on the full roll out for the update for c5400x?
So not in beta?thank you
Hi, the next official firmware will fix the issue as well but no expected date can be given now, so please pay attention to any new firmware update on either the router web GUI or TP-Link official website.
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