Deco X50-5G loses internet connection
Hi!
About a month ago I bought a Deco X50-5G mesh router.
I get great connection and speed up to 400-500Mbit/s certain times in the day. Most often about 50-170Mbit/s. I love it!
But a couple of times each day (often 1-3 times a day) it loses the internet connection. after a reboot it works again.
I have the same mobile internet on my and my wifes phones, and they work. So it should not be any problem with the operator (Telia, Sweden).
We have 2 external antennas to boost the coverage.
What could be wrong?
Best Regards
Niklas
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@thelinkuser What's your RSRP, RSRQ & SINR?
Did you make those changes I mention before?
App > More > Internet: "5G Preferred" / A fixed "Band" / and manualy selected "Carrier"?
Change everything that was using the "Auto" option.
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@thelinkuser doesn't work for me either!!
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@Osz me too unfortunately
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@thelinkuser, @Andy-Wood Like I said before, in the app: More > Internet.
If you scroll down, at the end, you will find the values of RSRP, RSRQ & SINR. Share those values.
If you press options, such as: "Band" or "Carrier" you'll see if you have it in "Auto" or not.
Also, see if you have it with "5G Preferred".
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You do understand that this topic is about a modem/router, from TP-Link: X50-5G; right?
Not 5Ghz as in WiFi band, or mesh.
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hey I also have This in Zürich Switch from the Swisscom to sunrise
Now I have this problems with my Deco lost Connection. It's not possible to Reconnect so I have to Turn at of Manually
It's very necessary to have a schedule Restart in the App.
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