Deco X50-5G loses internet connection

Deco X50-5G loses internet connection

75 Reply
Re:Deco X50-5G loses internet connection
2024-11-06 14:37:12

  @chrisofthewhite 

 

The link provided in the previous post is for the following firmware:

X50-PoE_V2_1.0.6_Build_20240910_Rel.69633


So this firmware seems to be for X50-PoE, and not for X50-5G.

Can you please check and confirm this as well?

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#79
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Re:Deco X50-5G loses internet connection
2024-11-06 14:40:32

  @madvinegar 

Ah ok didn't spot it was for the 5G you wanted it. Did you check the beta firmware list for a 5G version?

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Re:Deco X50-5G loses internet connection
2024-11-06 14:42:53

  @chrisofthewhite 

 

Where can I check this? The latest official firmware available for X50-5G is v.1.1.7. This is the one I have.

 

I don't see any beta software available for X50-5G. Can you also check and let me know?

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#81
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Re:Deco X50-5G loses internet connection
2024-11-18 14:15:11

 @David-TP 

 

Is there finally sight of a solution? I have had patience long enough but the X50-5G is a useless paperweight with zero support from it's manufacturer.

 

Sorry for the harsh words but that's how I feel. A lot of people have payed a lot of money for a 5G modem/router combination and we got a device that isn't capable of keeping a stable internet connection for more then 12 hours. 

 

 

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Re:Deco X50-5G loses internet connection
Sunday - last edited Sunday

  @madvinegar 

 

I have currently using firmware 1.2.0. They added IOT network, VPN but I can see  random restarts feature is still supported.

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