High Ping

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High Ping

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High Ping
High Ping
2023-09-29 20:28:08 - last edited 2023-10-11 02:01:14
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.6.0 0.9.1 v0001.0 Build 230418 Rel.34085n

Hi,

 

I'm hoping someone can help. I orignally used an Lebara sim (vodafone network) in my router but from 3pm to 11pm most days i would get high packed loss. I think this is due to the mast being overloaded with traffic?

 

So i then switched to Lyca mobile who use EE but i had to turn data roaming on - why is this? And can anyone help with my ping its over 300 all the time the Lyca but i get no packet loss. with vodafone It was 40ms but lots of packet loss at peak times.

 

If there a fix to either problem so i can get good 4G internet?

 

Thanks

 

Tom

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#1
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2 Accepted Solutions
Re:High Ping-Solution
2023-10-10 17:52:23 - last edited 2023-10-11 02:01:14

  @Sunshine 

 

Hi,

 

I have stuck with vodafone who give me the best ping (on band 1) i assume thats due to tower location. I do get packet loss as i mentioned. Do you have any ideas on how i can improve the packet loss?

 

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#3
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Re:High Ping-Solution
2023-10-10 18:03:48 - last edited 2023-10-11 02:01:15

I have had worse than normal packet loss all day. My internet just went off for 3 minutes and  now i dont have any packet loss when i came back on. i did nothing. I will update if i get packet lose again. it could be on Vodafones end

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#4
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Re:High Ping
2023-10-09 09:08:27

  @lloyd877 

 

Hi, please check network type, band and also signal strength on Advanced->Status page, if it is working on 3G, you could try changing network mode to 4G Only on Advanced->Network->Internet page.

 

However, if it always works on 4G but still have those issues, please try to select 4G band manually to try different bands to see if it makes any difference:

How to select 4G band manually on the web interface of LTE Gateway Routers

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:High Ping-Solution
2023-10-10 17:52:23 - last edited 2023-10-11 02:01:14

  @Sunshine 

 

Hi,

 

I have stuck with vodafone who give me the best ping (on band 1) i assume thats due to tower location. I do get packet loss as i mentioned. Do you have any ideas on how i can improve the packet loss?

 

Recommended Solution
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#3
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Re:High Ping-Solution
2023-10-10 18:03:48 - last edited 2023-10-11 02:01:15

I have had worse than normal packet loss all day. My internet just went off for 3 minutes and  now i dont have any packet loss when i came back on. i did nothing. I will update if i get packet lose again. it could be on Vodafones end

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#4
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Re:High Ping
2023-10-11 02:01:51

  @lloyd877 

 

Thanks a lot for the update, glad to hear that it works fine now with Vodafone, hope you could enjoy the internet with our product.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#5
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