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HomeCare Parental Control & QoS Suddenly Stopped Working

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HomeCare Parental Control & QoS Suddenly Stopped Working

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Kilolo

2023-10-05 23:54:18

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Registered: 2023-10-05

HomeCare Parental Control & QoS Suddenly Stopped Working

2023-10-05 23:54:18

Tags: #Parental Control

Model: Archer A7

Hardware Version:

Firmware Version:

Parental controls are not working anymore on this model either. Scheduled time, blocked sites, device wifi access pausing are not working. Are you able to provide an update to fix this please? I need it fixed ASAP.

2 Reply

Sunshine

2023-10-13 03:03:02

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Registered: 2018-12-17

Re:HomeCare Parental Control & QoS Suddenly Stopped Working

2023-10-13 03:03:02

@Kilolo

Hi, what is the hardware version and firmware version of your Archer A7?

Please check if your client device under the parental control is not using random MAC address, also try to restart the router to see if it helps.

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Kilolo

LV1

2023-10-26 16:45:20

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Re:HomeCare Parental Control & QoS Suddenly Stopped Working

2023-10-26 16:45:20

@Sunshine Hello and thank you for your reply!

Hardware version: 5.6

Firmware version: 1.2.1

The device is not using a random MAC address and I've tried restarting it.

Thank you!

HomeCare Parental Control & QoS Suddenly Stopped Working

HomeCare Parental Control & QoS Suddenly Stopped Working

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