RE650 does not detect 5ghz band from my router

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RE650 does not detect 5ghz band from my router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE650 does not detect 5ghz band from my router
RE650 does not detect 5ghz band from my router
2023-10-14 03:45:45 - last edited 2023-10-17 09:09:06
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20201112 Rel. 66232

Hi all

I had purchased this RE650 sometime back

now I have airtel xstream with 200mbps unlimited speed

I get the 2.4 and 5 ghz speed on my host router but the 5ghz band is not detecting on the tplink extender

 

Guidance requested on the same

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#1
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1 Accepted Solution
Re:RE650 does not detect 5ghz band from my router-Solution
2023-10-15 14:09:38 - last edited 2023-10-17 09:09:06

  @Deepinderpal 

 

Ok. It's an "EU" model as indicated on the serial number sticker.

 

Channel 44 should work fine with an EU model. Have you already tried it?

 

By the way, you can find out which channels are supported by your particular RE650 if you switch it to "Access Point" mode (click on the "Mode" icon in the upper right of the admin webpage) and then go to the Wireless Settings for 5 GHz and click on the "Channel" drop-down selector.

 

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Re:RE650 does not detect 5ghz band from my router
2023-10-14 13:37:11

  @Deepinderpal 

 

Hi,

 

Does the label on the backside of your RE650 read "Model:RE650(US)..." or "Model:RE650(EU)..."?

 

In case it is the latter, then make sure the 5 GHz radio of your Airtel router is not broadcasting on channel 149 or higher. "EU" models of routers and extenders can only use channels up to 140.

 

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Re:RE650 does not detect 5ghz band from my router
2023-10-15 06:56:09

  @woozle hi these are the pics the back

I spoke to tplink support they asked me to get the host router to channel 44 for both bands to use them

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Re:RE650 does not detect 5ghz band from my router-Solution
2023-10-15 14:09:38 - last edited 2023-10-17 09:09:06

  @Deepinderpal 

 

Ok. It's an "EU" model as indicated on the serial number sticker.

 

Channel 44 should work fine with an EU model. Have you already tried it?

 

By the way, you can find out which channels are supported by your particular RE650 if you switch it to "Access Point" mode (click on the "Mode" icon in the upper right of the admin webpage) and then go to the Wireless Settings for 5 GHz and click on the "Channel" drop-down selector.

 

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Re:RE650 does not detect 5ghz band from my router
2023-10-17 09:09:00

  @woozle 

Thanks. This worked.

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