RE330 slows down after a few hours/days and unusable

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2023-10-19 08:41:51

Posts: 10

Helpful: 3

Solutions: 1

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Registered: 2021-12-27

RE330 slows down after a few hours/days and unusable

2023-10-19 08:41:51

Model: RE330

Hardware Version: V1

Firmware Version: 1.0.23 Build 230418 Rel.60395n (6985)

I have a one-mesh network, with 3 routers/extenders:

RE330 <- Archer MR500 router >- RE550 (2G and 5G and 5G guest network, no smart connect enabled )

on RE500 and RE550 getting consistent download speed over 100Mbs

latency to getaway is few ms.

on RE330 it all starts good, but after a few hours/days it slows down to 3Mbs and ping latency to 100ms or over. until it becomes unusable.

Reboot the device and all good again.

Location assistant happy, and it's only 5m away from the MR500. also tried other places -> same results.

It has to be a software bug in the RE330. anything else to try?

1 Reply

2023-10-20 09:36:44

Posts: 12509

Helpful: 1732

Solutions: 1203

Stories: 9

Registered: 2020-04-14

Re:RE330 slows down after a few hours/days and unusable

2023-10-20 09:36:44

Hi,

If we disabled the OneMesh on the routers/extenders, would you still experience the same issue?

And are you able to reproduce this issue in a short time?

Wait for your reply and best regards.