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NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

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NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

786-RAHUL

2023-10-20 12:47:04

Posts: 13

Helpful: 5

Solutions: 0

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Registered: 2020-10-24

NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

2023-10-20 12:47:04

Tags: #Network Connectivity #Firmware Update #Feature Request

Model: RE305

Hardware Version: V3

Firmware Version: 1.1.5 Build 20210416 Rel. 61543

1.Well this is kind of depressing not being able to fully utilize the full potential of my range extender.

2.my extender is able to connect 2.4Ghz band of my router but as we know their are certain limitations to that

3.now what i have been trying to do here is connecting it to 5Ghz band of router but the thing is it is not .

by some miracle even if detects the 5Ghz band it won't stay connected for long max to max 30 - 40 sec then back to sqare one.

4.i am assuming it is a software issue as it is detecting 2.4Ghz band but not 5Ghz band .

5.I have tested it right next to my router but the result is the same.

6.factory reset was also performed but same result.

7.also i have tried it with 5Ghz band from my smartphone hotspot but same result.

what should i do.

2 Reply

terziyski

LV7

2023-10-22 10:12:23 - last edited 2023-10-23 17:02:45

Posts: 6923

Helpful: 5141

Solutions: 1110

Stories: 7

Registered: 2013-10-12

Re:NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

2023-10-22 10:12:23 - last edited 2023-10-23 17:02:45

@786-RAHUL

Most probably your primary router uses wireless channels on 5GHz band which are not implemented on the RE305.

Try setting your primary router 5Ghz band to wireless channel 36 and test if the extender can detect your 5GHz band.

If the ISP router is protected by a password which you don't know, contact your ISP and ask them to do that for you.

Here's a general troubleshooting guide for this kind of issue.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

786-RAHUL

LV1

2023-10-22 11:11:07 - last edited 2023-10-22 11:12:17

Posts: 13

Helpful: 5

Solutions: 0

Stories: 0

Registered: 2020-10-24

Re:NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

2023-10-22 11:11:07 - last edited 2023-10-22 11:12:17

@terziyski

786-RAHUL wrote

1.Well this is kind of depressing not being able to fully utilize the full potential of my range extender.

2.my extender is able to connect 2.4Ghz band of my router but as we know their are certain limitations to that

.

3.now what i have been trying to do here is connecting it to 5Ghz band of router but the thing is it is not .

by some miracle even if detects the 5Ghz band it won't stay connected for long max to max 30 - 40 sec then back to sqare one.

4.i am assuming it is a software issue as it is detecting 2.4Ghz band but not 5Ghz band .

5.I have tested it right next to my router but the result is the same.

6.factory reset was also performed but same result.

7.also i have tried it with 5Ghz band from my smartphone hotspot but same result.

what should i do.

router is provided by internet service provider so their r are settings i cannot change

which certanly includes changing the channel.

NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

NOT DETECTING 5GHZ BAND OF THE PRIMARY ROUTER.

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