Problem with manual firmware update for Deco M9 Plus V2

Problem with manual firmware update for Deco M9 Plus V2

Problem with manual firmware update for Deco M9 Plus V2
Problem with manual firmware update for Deco M9 Plus V2
2023-11-02 14:55:55 - last edited 2023-11-03 06:30:02
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.10 Build 20190809 Rel. 54285

I am having issues with updating the firmware of my deco's. I only recently noticed I needed to update my deco using the web-interface. However I am unable to connect to this interface using either tplinkdeco.net or my LAN-IP. I use the deco in acces-point mode with a seperate (non TP-link) router. When I enter the link or IP-adress the website does not load at all? I have tried connecting both wireless and wired to the main Deco. Anyone have some suggestions?

Thanks in advance

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#1
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1 Accepted Solution
Re:Problem with manual firmware update for Deco M9 Plus V2-Solution
2023-11-02 15:32:57 - last edited 2023-11-03 06:30:02

  @DecoDoesntWork 

 

Try Method 3 from the following document: How to Update the Firmware of Deco

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Re:Problem with manual firmware update for Deco M9 Plus V2-Solution
2023-11-02 15:32:57 - last edited 2023-11-03 06:30:02

  @DecoDoesntWork 

 

Try Method 3 from the following document: How to Update the Firmware of Deco

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#2
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Re:Problem with manual firmware update for Deco M9 Plus V2
2023-11-02 15:44:40

  @Alexandre. 

Hi, I have tried this, however how do I acces the  update assistant?

So this step: 

Step 2 Log in to Deco M5 Update Assistant with your TP-Link ID and password that you

used to set up the Deco M5 in the Deco app.

 

 

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#3
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Re:Problem with manual firmware update for Deco M9 Plus V2
2023-11-02 15:56:26

  @DecoDoesntWork 

 

"Update Assistant" is "upgrade utility" and "update tool" that they refer to. 

 

Download it from the link, extract the file, run it and it should present you with the login screen as shown in the document. 

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Re:Problem with manual firmware update for Deco M9 Plus V2
2023-11-02 16:07:09

  @Alexandre. 

Hi again,

 

Thanks for your help!

 

 

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