MR500 Firmware update problem

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MR500 Firmware update problem

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MR500 Firmware update problem
MR500 Firmware update problem
2023-11-12 13:58:50 - last edited 2023-11-12 14:01:06
Model: Archer MR500  
Hardware Version: V1
Firmware Version: 1.2.0 0.9.1 v0001.0 Build 221229 Rel.36465n

Hi guys,

 

I have a 

Hardware Version: Archer MR500 v1.0 00000003

Module version: 16121.1009.00.01.02.06

 

Every time i try to manually update the firmware i get the following message:

 

Error code: 4503
The uploaded file was not accepted.

 

The online Upgrade says the the firmware is up to date.

 

Firmware version: 1.2.0 0.9.1 v0001.0 Build 221229 Rel.36465n

 

What can i do?

 

Best regards

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#1
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4 Reply
Re:MR500 Firmware update problem
2023-11-13 10:37:18

  @razvanmvlad 

 

Hi, upon checking, your current firmware is a customized firmware for ROORG (ISP Orange in RO), that is why you are unable to update other EU version firmware.

 

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#2
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Re:MR500 Firmware update problem
2023-11-13 12:00:20

  @Sunshine 

Hello,

 

This is odd. I bought the router new, from a 3rd party retailer, not from Orange. 

 

I will try to update it with the sim card out. Maybe that will work? 
 

Also, is there a way to update it with TFTP via recovery mode? I tried to hold the reset button and switch it on, with no luck. 
 

Best regards

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#3
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Re:MR500 Firmware update problem
2023-11-14 02:16:01

  @razvanmvlad 

razvanmvlad wrote

  @Sunshine 

Hello,

 

This is odd. I bought the router new, from a 3rd party retailer, not from Orange. 

 

I will try to update it with the sim card out. Maybe that will work? 
 

Also, is there a way to update it with TFTP via recovery mode? I tried to hold the reset button and switch it on, with no luck. 
 

Best regards

 

Hi, I am afraid the firmware update still doesn't work even with no SIM card inserted. And it doesn't support firmware recovery either.

 

May I know if there is any Internet issue with your MR500? 

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#4
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Re:MR500 Firmware update problem
2023-11-15 19:07:57

  @Sunshine 

 

Hello. 

I can confirm. The update doesn't work with the sim out. 

Sometimes the internet seems to be "spotty". In those moments i need to restart the router. 

I will contact the retailer. The product was supposed to be "unlocked".

 

I'll be back with updates.

 

Best regards

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#5
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