No internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet connection
No internet connection
2023-11-12 21:50:07
Model: Archer MR600  
Hardware Version: V3
Firmware Version:

Hi 

My Archer MR600 with Smarty unlimited data SIM won't connect to my iPhone or smart tv as it shows as having no internet. Signal strength is 100%, WiFi signal is strong the thing not showing is the internet symbol. I've done the on/off/disconnect/reboot but neither wired nor WiFi is connecting. Any suggestions? Thanks. 

  0      
  0      
#1
Options
1 Reply
Re:No internet connection
2023-11-13 10:42:04

  @NeillyK65 

Thank you very much for the feedback.

1. Make sure your SIM card has been detected by the 4G LTE Router and not locked by PIN code. You could check SIM Card Status on Advanced->Status page to confirm it:

If it shows "No SIM card detected", follow this guide for troubleshooting: https://www.tp-link.com/support/faq/3486/

If it shows "PIN Required", go to Advanced->Network->PIN Management to enter PIN code of your SIM card to unlock it.

 

2. Verify APN profile settings: Check if the Access Point Name (APN) settings on Advanced->Network->Internet page are correct. If not, try other available profile or create a new profile manually.

 

3. Factory reset the 4G LTE Router, pressing and holding the reset button for about 10 seconds. Keep in mind that this will erase any customized settings, so make sure to note them down before resetting.

 

4. If the above suggestions did not resolve the issue, this is a detailed FAQ for more troubleshooting tips: https://www.tp-link.com/support/faq/2842/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#2
Options