Upgrade firmware ER706W failed
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I recently installed an ER706W router with fiber optic and WiFi functionality. I am very happy with the device, but am having a problem with the upgrade from firmware 1.0.0 to 1.0.2. Both stand-alone and under Omada, the firmware upgrade gives an error message without any additional information.
Does anyone have an idea or better yet performed a successful update?
Unfortunately I cannot yet choose the right model, it is quite worrying how poorly TP-Link keeps the information about new models in order.
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Hi @Clive_A
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240106612, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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I just want to let everyone know that my router was successfully upgraded to the version 1.0.2. It took almost 2 hours remote intervention of the support engineer. Then I got a special firmware version that healed my router, so it started to upgrade it’s firmware through a normal process (by clicking on the link to the new firmware version in the Omada controller Devices page).
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@JackLuk That's good news. Thank you for your effort. Not much to do with falty Java versions on PC's i guess. Now we just wait for the proper update-file
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Hello @delpit and other community members,
For the issue that the ER706W failed to upgrade from v1.0.0 firmware to v1.0.1 or v1.0.2 firmware, please try upgrading to the following transition firmware manually first, then you should be able to upgrade to the v1.0.1 or later firmware.
ER706W_V1_1.0.0_Build 20230712 (Beta)
Notes:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Beta firmware!
(2) You may refer to the following guide to manually upgrade your ER706W. How to Upgrade/Downgrade Omada Gateways
(3) After you upgrade the above firmware, you should be able to upgrade to the v1.0.1 or later firmware.
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Worked for me also. Thanks!
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same on my site, the intermediate firmwarefile solve the issue. I was able to install the latest updates now. Thanks for all our investigations.
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