WAN Port

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WAN Port

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WAN Port
WAN Port
2023-12-18 16:05:30
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.2 Build 230824 Rel.75032n(5553)

WAN Port is not detecting (1000mbps Full Duplex).

When I connect ethernet cable in auto negotiation mode it was detecting only (100mbps Full Duplex).

I tried to change from auto negotiation to (1000mbps Full Duplex) its shows no ethernet cable was connected. 

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#1
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8 Reply
Re:WAN Port
2023-12-18 16:29:11

  @Behappy07 Did you check if your cable connector has 8 wire instead of 4??  gigabit lan requires 8 internal wire, instead of the 100 fast ethernet that can work with only 4 wire crimped in its rj45 connector...  check it:  

 

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#2
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Re:WAN Port
2023-12-18 17:30:15

  @GeorKhawam 

Yeah my ethernet connector have 8 individual wire and it was properly crimped.

Even aslo I was checked in my another Wi-Fi router it was successfully detected 1000mbps.

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#3
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Re:WAN Port
2023-12-18 22:49:11

  @Behappy07 

 

This is usually an ethernet cable issue caused by crimping. Try with a different cable (good quality, factory made - like the one in C6 kit).

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#4
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Re:WAN Port
2023-12-19 07:35:20

  @terziyski 

How to check my WAN Port is damaged or not. I don't have any ethernet supported devices I have only wireless devices. I have only one ethernet cable coming from the isp.

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#5
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Re:WAN Port
2023-12-19 13:52:25

  @Behappy07 

 

If your other router is a gigabit one, then you can use the cable from the C6 kit to connect other router LAN port to C6 WAN port and observe its negotiated speed.

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#6
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Re:WAN Port
2023-12-19 17:16:49 - last edited 2023-12-19 17:18:24

  @terziyski I tried that but unfortunately the negotiation speed didn't not change to (1000mbps Full Duplex) if I force to change the settings from auto negotiation to 1000mbps it's show no ethernet cable was connected & Internet LED light also not glowing. I think my WAN Port is damaged 🥲 And my router is 3 months old only 😐

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#7
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Re:WAN Port
2023-12-19 17:55:57

  @Behappy07 

 

If nothng works for you then contact your local tech support for further assistance - here.

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#8
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Re:WAN Port
2023-12-22 15:35:57

  @terziyski 

The WAN Port is the culprit for this issue and now the issue was resolved by TP Link Service Center they just replace my faulty router to newer one.

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#9
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