WD mycloud not showing up in deco app

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WD mycloud not showing up in deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WD mycloud not showing up in deco app
WD mycloud not showing up in deco app
2023-12-25 17:15:35
Tags: #Lan device

Hello,

I've 2 X50-Poe and 1 X60 connected in a mesh. X50 is the main deco connected to ISP router in router mode. Another X50 and X60 are satellite units. I'm facing issue with WD mycloud which I've tried connecting to all the decos via LAN  but the cloud drive is nor shown in deco app neither can be accessed over internet, although could drive has blue led which means it is connected. I've checked the cloud drive with ISP router and it works fine. Also to add the cloud drive is not visible even on deco web interface. 
All the deco units are on latest firmware. 
Am I missing something here in the settings, please help. 
 

Thanks in advance. 

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Re:WD mycloud not showing up in deco app
2023-12-25 18:10:45

  @Salztech 

 

I know one common case when that happens: when static IP address is configured on device. 

 

If you have configured WD mycloud with static IP address, change that to dynamic. Then, use IP address reservation in Deco to make WD run with same IP all the time. 

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Re:WD mycloud not showing up in deco app
2023-12-26 16:26:59

Hi  @Alexandre,

Thanks for your reply. Yes that worked changing the mycloud to DHCP. Thanks a lot.

 

 

 

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