TL-MR6400 is freezing randomly, no error logs

TL-MR6400 is freezing randomly, no error logs

TL-MR6400 is freezing randomly, no error logs
TL-MR6400 is freezing randomly, no error logs
2024-01-04 17:38:51
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 210803 Rel.55933n

Hello everyone,

 

we have TL-MR6400 with SIM card, its with static IP 192.168.1.1.

 

After it we have AC point 192.168.1.2

 

From 1 month the router have randomly issue - it is "freezing", all devices are losing Internet connection, all light switches, TVs, laptops, cameras.

 

Meanwhile the AC point is available on 192.168.1.2 - you can access it, but the router on 192.168.1.1 cannot.

 

There is nothing in the logs - no errors, nothing interesting. This happens once or twice per day, we need to turn it off manually and turn it back on, which is not ok.

 

Band selection is manual, B3 and B20.

 

Firmware Version:‪1.1.0 0.9.1 v0001.0 Build 210803 Rel.55933n Hardware Version:‪TL-MR6400 v5 00000001

ISP version: 21082501

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Re:TL-MR6400 is freezing randomly, no error logs
2024-01-31 07:34:33

  @Georgi7 

 

Hi, please confirm if your MR6400 is EU version V5.20, if so, you could download the latest firmware from our official website and update it to see if it solves the problem:

Firmware Download for TL-MR6400(EU) V5.20

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