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Deco XE75 6 Ghz network not visible

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Deco XE75 6 Ghz network not visible

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco XE75 6 Ghz network not visible
Deco XE75 6 Ghz network not visible
2024-01-08 05:35:30
Model: Deco XE75  
Hardware Version: V2
Firmware Version: 1.2.3 Build 20231011 Rel. 60272

Hi

  I just bought a new Deco XE75 (TP-Link Deco AXE5400 Tri-Band WiFi 6E Mesh System(Deco XE75)) from amazon ( https://www.amazon.com/dp/B09VW5JHPH ). I have setup the network and can connect to the 2.5 / 5GHz network. On the Deco app, I have confirmed that the 6Ghz network is set for backhaul and wireless network.

 

  I have a Pixel 6 Pro which supports Wifi 6E.  I also have a couple of laptops with Wifi 6E network cards. None of them can detect the Wifi 6 network of the Deco.  For the laptops - I have upgraded the Bios, the network card drivers and have confirmed in Windows that Wifi 6 is enabled.  I also have a desktop with wifi 6E supporting network card.  That does not detect the Wifi 6E network either.

 

  It seems to be a problem with the router.  How do I fix this / debug this to detec the problem.

 

Thanks

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Re:Deco XE75 6 Ghz network not visible
2024-01-08 06:43:03

@DecoUser123 After selecting "WiFi network and backhaul", did you also set up a password & security for that 6Ghz network?

 

Full instructions here: How to Use the 6 GHz Band of Your Deco WiFi 6E System for Your Client Devices

Just a M4 (2-pack) user who regrets buying it
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Re:Deco XE75 6 Ghz network not visible
2024-01-09 08:21:42

  @DecoUser123 

Yes.  There was a default network name.  I also changed the network name and set the password. 

The 6GHz network was not detected by any of my devices in both cases.

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#3
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Re:Deco XE75 6 Ghz network not visible
2024-01-09 08:48:05 - last edited 2024-01-09 08:53:38

  @DecoUser123 

Hi, are all Deco XE75, Pixel 6 Pro and Wi-Fi 6E laptop purchased from the local Indian Market?

Did you use any 6GHz wireless router before?

I haven't found any documents that stated 6Ghz has been adopted in India yet. So far, from the link here-https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e , the 6Ghz hasn't been permitted in India.

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#4
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Re:Deco XE75 6 Ghz network not visible
2024-01-09 12:58:56

  @DecoUser123 No. All of them were purchased from the US. The Deco was purchased recently and I carried it to India with me. The Pixel 6 pro was purchased 2 yrs ago in the US.

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#5
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Re:Deco XE75 6 Ghz network not visible
2024-01-09 13:02:11

  @DecoUser123 I read the same thing - Wifi 6 hasn't been adopted by India. But Wifi 6 and Wifi 6E routers are available for sale in India.  The Deco X75 is also available for sale on amazon India and Flipkart (the Indian competitor to amazon).

Wifi 6 routers are also available for sale in retail stores - though I don't know if the Deco Xe75 is.

 

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