EAP683 slow speeds and high drop rates
EAP683 slow speeds and high drop rates
Hi all,
I have a setup with two EAP683 LR connected to a TL-SG3428X-M2. Besides the unusually high package drop rates, others already have reported, I'm seeing pretty slow speeds under certain circumstances. To nail down the problem a bit, I have disconnected one of the two EAPs and am only using the one, which is near to me. My server is directly connected to the Switch via 2.5G, as is the MacBook for the wired tests and I have a 1GBit/s Internet connection.
| Device | Connection | Type of Speedtest | Result |
| MacBook | wired | iPerf3 from server | 2.3GBit/s |
| MacBoook | wired | speedtest.net | 950MBit/s |
| MacBook | wireless | iPerf3 from server | ca. 750MBit/s |
| MacBook | wireless | speedtest.net | 150 - 200 MBit/s |
| iPhone | wireless | iPerf3 from server | ca. 800MBit/s |
| iPhone | wireless | speedtest.net | 150 - 200 MBit/s |
I don't understand it, but it seems that the connections during the internet speedtest is having problems on the EAP683. I repeated these test multiple times of course, and did that also with different speedtest sites, which basically shows the same results.
Now, if I swap the EAP683 against a EAP670 the internet speedtest will show expected results again:
| Device | Connection | Type of Speedtest | Result |
| MacBook | wireless | speedtest.net | 750 - 800 MBit/s |
| iPhone | wireless | speedtest.net | 750 - 800 MBit/s |
So that leads me to the assumption that there is a bug in the EAP683 firmware... Is anybody experiencing similar things?
Currently I have firmware 1.0.2 installed... I guess, this is the newest one, right?
Additional info:
- Server is on VLAN50
- Wireless Clients on VLAN10
- Wired MacBook on VLAN1
What would be your suggestion for me? Keeping the EAP683s and hoping for a future firmware update fixing the problem? Or returning them and going with another solution?
On the other hand, could there be anything that I have misconfigured?
Thanks in advance for your help :)
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Yes I am using VLANs.
I didn't try 160Mhz yet as I am prefering more range with lower frequencies.
I am using EAP683 UR. Based on my understanding this device should be the same as the LR version, but it is not possible to apply the LR beta firmware. Can you please provide a download for the UR version?
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Sorry for the late reply. Been quite busy...
It's true what @Fae stated. Support informed me that the engineers were not able to reproduce my problems.
I'm still using the workaround with a fixed channel width and have given up on the hope that we will ever see a firmware that fixes the problems I have and people are reporting.
This however should not affect the range of your wifi...
Moreover, the high package drop rate issue still exists and I have no workaround for that. My only observation is that the drop rate gets better (=lower) with increased traffic, e.g. during large file transfers... Don't know if that is of any significance though.
What I also did in the meantime, is testing and comparing an EAP683 UR with my LRs. And to me it seems that they really are the same. The UR was also showing the same high package drop rates, and same behaviour elseway...
BR
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Hi @Bullface
Firmware engineer told me that EAP683 UR and LR can use the same firmware. But you need to pay attention to the hardware version, US version cannot apply EU firmware. Our beta firmware is for EU version.
Bullface wrote
Yes I am using VLANs.
I didn't try 160Mhz yet as I am prefering more range with lower frequencies.
I am using EAP683 UR. Based on my understanding this device should be the same as the LR version, but it is not possible to apply the LR beta firmware. Can you please provide a download for the UR version?
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- Report Inappropriate Content
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