Parental control shows no browsing history

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Parental control shows no browsing history

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental control shows no browsing history
Parental control shows no browsing history
2024-03-01 21:32:26
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.2.6

Hi guys

 

Its a rather weird issue.

 

When I just bought this tp-link router sometime last year, the history of parental control worked just fine. It stopped working from around 2 months after, roughly same time after free month of my  subscriptions finished (I am still paying for the subscription). Also it could be the same time after an Tether software update coz I remember there was one moment I realized the interface looked different.

 

After that point, I couldn't see the history of browsing anymore. I did try to contact support, they are working on it, although slowly. Meanwhile I do want to hear whats you guys idea about this.

 

Thanks for reading.

Ken

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#1
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4 Reply
Re:Parental control shows no browsing history
2024-03-04 09:54:00

  @Kenyqiwa 

 

Hi, upon checking, your support email case has been escalated to senior engineer, we've reminded the engineer to follow up your case as soon as possible.

Please also let the community know once there is any update or solution.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Parental control shows no browsing history
2024-03-08 07:59:16
Thanks for this reminder. nothing happen yet.
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#3
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Re:Parental control shows no browsing history
2024-03-15 06:10:44

  @Kenyqiwa had a technician logged in and fixed for me, works fine now. thanks guys.

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#4
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Re:Parental control shows no browsing history
2024-03-15 08:56:45

  @Kenyqiwa 

 

Thanks a lot for the update, glad to hear that the issue has been fixed!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#5
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