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Firmware Update Problem

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Firmware Update Problem

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RubayetJim

2024-03-20 18:47:18 - last edited 2024-04-08 09:48:49

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Firmware Update Problem

2024-03-20 18:47:18 - last edited 2024-04-08 09:48:49

Tags: #Firmware Update

Model: Archer AX20

Hardware Version: V3

Firmware Version: 1.1.2 Build 20221016 rel.75092(5553)

I cannot update my firm ware from 1.1.2 Build 20221016 rel.75092(5553) to 1.1.4 Build 20230219 rel.69802 .

Auto update: It takes a lot of time & lastly, the show isn't able to connect with the server.

Manual Update: I cannot identify the origin. But in the back of the router, it writes US. And it takes a lot of time to upload. 2 hours running but not uploading.

What are the issues here?

1 Accepted Solution

Sunshine

2024-03-21 03:18:25 - last edited 2024-04-08 09:48:49

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Re:Firmware Update Problem-Solution

2024-03-21 03:18:25 - last edited 2024-04-08 09:48:49

@RubayetJim

If there is still any issue, you could also refer to this guide: What should I do if fail to upgrade the firmware of my TP-Link router?

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terziyski

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2024-03-20 19:50:28 - last edited 2024-03-20 23:19:30

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Re:Firmware Update Problem

2024-03-20 19:50:28 - last edited 2024-03-20 23:19:30

@RubayetJim

The FW releases mentioned are for the EU region, while you're reporting US region on the deivce - they should match.

The FW region and HW version of the deice is printed on the bottom sticker - details.

After you know the region and HW version download the FW file from the appropriate support portal.

Unzip the file locally and use the BIN file to upload to the router.

For manual FW update use Case 1 from this FAQ.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".